Career Listings

JOB OBJECTIVE  

As a membfer of Data Management Group, the developer will provide expertise in SQL Server development and statistical modelling tools such as R programing, Python programing, TabPy, SPSS, and work with various data mining techniques to implement impactful analysis such as prospective risk and cost analysis. The developer will also be working to develop healthcare analytic solutions which include implementing of complex T-SQL stored procedures, predictive statistical models, interactive visualization, and dynamic reporting. The Developer is responsible for leading the development of reporting and analytics solutions for Clinicas’ electronic health record (EHR) system by gathering business needs, documenting requirements, identifying appropriate data sources, and developing reports and dashboards. Developers interact with a multi-cultural population of diverse socioeconomic backgrounds, levels of education and ages.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The Healthcare Data Science & Analytics Developer II is responsible to perform all, but not limited to, the following duties:

• Designs and creates statistical models such as regression model and classification model
• Uses mathematical models to generate sample data and make predictions about patient health care such as no show, diabetes detection & a1c poor control, rising risk population, and high cost patients
• Applies statistical modelling to EHR and Claim data to identify relationships between variables
• Acts as an informed and thought partner with business users to analyze data to find answers to complex problems
• Acts as a liaison with end-users to collaborate on short and long term reporting requirements
• Determines project requirements for reporting activities and prepares project plans
• Translates requirements into repository and design; documents all design specifications
• Assists in defining best practices and implementation standards for the data warehouse and across business intelligence and reporting delivery tools
• Independently and/or collaboratively develops solutions that are high performance
• Provides technical and administrative support of complex, enterprise-wide analytics systems to ensure data integrity and proper system functioning
• Adheres to and promotes best practices and standards work for all recurring activities
• Mentors less experienced team members and business users on analytics principles and best practices
• Stays current on relevant industry developments—payment reform, regulations, quality measurement programs such as UDS, HEDIS, and Meaningful Use, performance improvement
• Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response tea

Under the general supervision of the Health Education Associate Director, Health Center Manager and oversight from the Director of Health Education and Prevention Programs, the Community Health Worker (CWH) works to encourage healthy lifestyles and wellness by educating individuals and the community about behaviors that can prevent disease and other health problems. The CHW provides education in both individual and group setting from within CDCR Health Centers. The CHW interacts with a multi-cultural population of diverse socioeconomic backgrounds, levels of education and ages.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The Community Health Worker is responsible for performing the following duties:

• Clarifies professional/medical instructions to patients and provides supportive educational counseling to reinforce provider instructions.
• Serves as an interpreter between provider and patient as needed.
• Conducts education at the appropriate level in a variety of areas including but not limited to preventative care, prenatal care, reproductive health, nutrition, chronic diseases, oral health and pediatrics.
• Assesses the needs of the targeted audience and helps develop goals and objectives to meet their needs.
• Utilizes a variety of resources to provide education including Department curricula, written educational materials, brochures, posters, models and videos.
• Works with state and federal public health programs by providing education, case management and billing following program guidelines.
• Utilizes data analytics systems to capture potential patients for education services and for case management purposes.
• Conducts maternity tours at the contracted hospitals for prenatal patients.
• Provides patient advocacy including assistance with community referrals, disability & paid family leave forms, WIC, medication assistance and other advocacy services aiding as a liaison to connect patients to resources
• Documents encounters using electronic health records, HED data base and other applicable forms.
• Works with current Department grants providing support to meet requirements.
• Conducts group presentations and health screenings within the health center and community settings.
• Promotes services via in-person, broadcast & social media as requested.
• Provides support with in-house staff trainings and development of Department programs.
• Will be required to both capture and provide information that is of a sexual health nature which will involve family planning.
• May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
• Perform other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

KNOWLEDGE AND ABILITIES

• Basic knowledge of health related topics and general health guidelines.
• Have the ability to comprehend, translate, and document routine oral and written medical instructions.
• Ability to work individually as well as in group settings with minimal supervision.
• Work with people of different cultural, ethnic, and social-economic backgrounds, particularly underserved populations and have a desire to help others improve their health.
• Must have dedication to team work and the ability to deliver exceptional patient service.
• Must have strong communication skills.
• Possesses excellent computer skills and have basic knowledge of computer programs (Word, Excel, Publisher, etc.).
• Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
• Should have a strong desire to improve the health and well-being of target populations.
• Be a self-motivated, independent, innovative thinker and a resourceful problem solver.
• Must have a flexible work schedule and be available to work weekends and evenings as requested.
• Complete and maintain program certifications as assigned by supervisor.

Looking for Dental Assistant or Registered Dental Assistant

The Dental Assistant (DA) supports and provides chair-side assistance to Dentists. Assists with set-up of equipment, prepares patient for treatment and assists during procedures. The DA works under the supervision of the Dentist and Lead Registered Dental Assistant (RDA) and reports to the Health Center Manager. Interprets Dentist’s orders in terms understandable to patients of varied educational and cultural backgrounds. Works with a multi-cultural population of diverse socioeconomic backgrounds and ages.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Under the direct supervision of the Dentist or Lead RDA, the DA may perform the following duties:

• Sterilizes, prepares and arranges equipment and accessories.
• Keeps dental department and equipment neat, clean and sanitary.
• Utilizes common dental instruments, equipment and materials.
• Utilizes and understands dental terminology.
• Takes digital dental x-rays.
• Instructs patients in the proper practices of dental hygiene.
• Assists in the dental laboratory.
• Documents patient visits utilizing electronic dental records.
• Mixes amalgam.
• Takes impressions for diagnostic and opposing models.
• Removes sutures.
• Places and removes rubber dams.
• Places wedge and removes all matrices. Holds anterior matrices.
• Applies topical fluoride after scaling and polishing is provided by the supervising Dentist.  
• Applies non-aerosol and non-caustic topical agents.
• Removes post-extraction and periodontal dressings.
• Assists in the administration of gases; does not adjust the flow of the gases unless instructed to do so by Dentist who shall be present at the patient’s chair-side at the implementation of these instructions. This regulation shall not be construed to prevent any person from taking appropriate action in the event of a medical emergency.
• Assists with orthodontic procedures such as placing and removing elastic orthodontic separators, taking intra-oral measurements for orthodontic procedures, seating adjusted retainers or headgears, checking for loose bands, removing arch wires and ligature ties.
• Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
• Provides excellent customer service to patients, vendors and employees.
• May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
• Perform other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

JOB OBJECTIVE

The Employee Relations (ER) Manager reports directly to and is under the direct supervision of the Chief Human Resource Office. This position will oversee all employee relations activities, policies, processes, procedures, and will demonstrate employee relations expertise, excellent judgment, and highly developed analytical, interpersonal, problem-solving and communication skills. This position will set the strategy for employee relations and support their team in handling workplace concerns and action plans and will provide intervention as necessary. This role will work extensively with Management to identify opportunities to proactively and preventatively address common employee relations issues, and will provide guidance and coaching to managers of all levels to address employee behavior and performance areas. The Employee Relations Manager will stay attuned to organizational and operational changes across the Company to identify potential employee relations risks and develop plans to address proactively.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

•    Overseeing the management of employee relations processes and procedures to enable effective management, conflict resolution, and problem solving.

• Conducting, overseeing and/or otherwise assisting with employee relation issues to manage employee concerns and grievances and to identify and implement appropriate employee action and accountability practices.
• Identifying a fair and inclusive process appropriate for employee concerns or grievances including overseeing employee fact-finding and ensuring adherence to employee relations policies and practices.
• Providing strategic support, thought partnership, and coaching to all levels of the company.
• Staying attuned to organizational and operational changes across the company to identify potential employee relations risks and develop plans to address proactively.
• Providing guidance and coaching to managers of all levels to address employee behavior and performance.
• Providing guidance and assisting with the development and delivery of appropriate performance feedback or action plans including corrective/disciplinary actions.
• Overseeing the use of effective documentation techniques and maintaining accurate, confidential records regarding all reported matters and fact-finding documentation.
• Interpreting and applying understanding of Personnel policies and practices, employment law, and other regulations to provide guidance or clarification for ER matters.
• Maintaining the highest level of integrity when managing employee relations issues and managing reported matters.

• Performs other duties as assigned to support HR Department

The Information Systems Administrator (ISA) reports directly to and is under the direct supervision of the IS Manager. The ISA will administer and support client workstation and server systems hardware, operating systems and applications software. The ISA will align with the IT objectives towards the delivery of effective IT solutions, systems security, reliability and performance. The ISA will adhere to and promote compliance with the organization’s information systems policies and procedures. The ISA will rely on instructions and established guidelines to perform the functions of the position. Interacts with a multi-cultural population of diverse socioeconomic backgrounds, levels of education and ages.

ESSENTIAL FUNCTIONS AND RESPONSIBLITIES

The Information Systems Administrator is responsible for performing the following duties:

• Administers and supports workstation and server hardware, operating system software, application and office productivity software and network resources
• Administers data backup
• Troubleshoots and recovers PC workstation, server and network functionality
• Supports patient processing, clinical tracking and reporting activities
• Ensures proper and timely communication and resolution of systems issues
• Trains employees on systems use, proper access to corporate network and available resources, use of office software tools and use of business software
• Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients
• Travels to health centers and Clinicas’ administrative offices to provide technical support to employees
• Performs other duties as assigned including participation in all safety programs, which may include assignment to an emergency response team

The Lead Licensed Vocational Nurse (LVN) provides nursing services to ambulatory care patients and in emergency settings when necessary. Performs skilled tasks and paraprofessional nursing duties requiring specialized training. The Lead LVN reports to the Health Center Manager and works under the direct supervision Medical Provider when providing patient care. Interacts with a multi-cultural population of diverse socioeconomic backgrounds, ages and levels of education.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The Lead Licensed Vocational Nurse performs the following duties:

• Provides nursing care to Health Center patients.
• Conducts patient screenings and assists provider with triaging
• Physically and psychologically prepares patients for treatments, examinations, and scheduled diagnostic studies.
• Sets up for minor procedures
• Instructs patients on proper use of medical equipment and teaches them skills to care for their particular medical needs.
• Is responsible for recognizing and interpreting symptoms and reporting condition of patient to the attending physician.
• Documents patient visits utilizing electronic health records system (EHR).
• Keeps inventory of stock medicines available and makes weekly drug and medical supply orders. 
• Administers treatment and medication under physician’s orders, except for intravenous medications.
• Verifies and administers immunizations upon physicians’ or standing orders.
• Prepares in-house monthly EHR reports.
• Provides supervision of Licensed Vocational Nurse and Medical Assistant personnel.
• Provides Licensed Vocational Nurses (LVN) and Medical Assistants with their assignments so as to ensure an effective and functional Health Center.
• Coordinates patient flow activities and assists with peer review of patient records in their quality of care system.
• Provides assistance in the development, planning and implementation of new and existing nursing policies and procedures.
• Ensures that policies are followed consistently and correctly by the LVN and Medical Assistant staff.
• Participates in the interview process and selection of LVN’s and Medical Assistants.
• Is responsible for facility orientation, training and supervision of immediate staff. 
• Participates in Quality Improvement as necessary.
• Adheres to and follows established nursing policies, procedures and practices.
• Is actively involved and communicates with the Health Center Manager and all respective staff to ensure sharing of information, problem solving and effective operation of the Health Center.
• Assists with and/or facilitates coaching and disciplinary process for staff. 
• Composes and delivers employee performance evaluations, skills checklists and performance plans when necessary.
• Presents at Staff Meetings and Quality Assurance Meetings.
• Presents information during daily team huddles.
• Conducts Clinical Orientation Trainings
• Coordinates MA/Nursing schedule
• Conducts monthly chart reviews.  
• Adheres to universal precautions.
• Adheres to and follows established nursing policies, procedures and practices.
• May float to other Clinicas sites when additional coverage is needed.
• May be required to approve employee timesheets and requests for time off.
• Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
• Provides excellent customer service to patients, vendors and employees.
• May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
• Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.
• Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

The Licensed Vocational Nurse (LVN) provides nursing services to ambulatory care patients and in emergency settings when necessary. Performs skilled tasks and paraprofessional nursing duties requiring specialized training. The LVN reports to the Health Center Manager and works under the direct supervision of the Lead Licensed Vocational Nurse and Medical Provider when providing patient care. Interacts with a multi-cultural population of diverse socioeconomic backgrounds, ages and levels of education.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The Licensed Vocational Nurse performs the following duties:

-         Provides nursing care to Health Center patients.

-         Conducts patient screenings and assist provider with triaging.

-         Physically and psychologically prepares patients for treatments, examinations, and scheduled diagnostic studies.

-         Instructs patients on proper use of medical equipment and teaches them skills to care for their particular medical needs.

-         Is responsible for recognizing and interpreting symptoms and reporting condition of patient to the attending physician.

-         Documents patient visits utilizing electronic health records system.

-         Keeps inventory of stock medicines available and makes weekly drug and medical supply orders. 

-         Administers treatment and medication under physician’s orders, except for intravenous medications.

-         Verifies and administers immunizations upon physician’s orders.

-         Prepares in-house monthly EHR reports.

-         May provide supervision of Medical Assistant personnel.

-         Coordinates patient flow activities and assists with patient records audit for their quality of care system.

-         Participates in Quality Improvement as necessary.

-         Adheres to and follows established nursing policies, procedures and practices.

-         May float to other Clinicas sites when additional coverage is needed.

-         Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.

-         Provides excellent customer service to patients, vendors and employees.

-         May assist patients with mental illness, substance abuse problems and or/emotional disturbance.

-         Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.

-         Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

The Patient Services Representative (PSR) works under the supervision of the Health Center Manager. The PSR is the first point of contact for our patients and some of the duties include: • Greeting patients upon arrival and assisting them through the registration process. • Receives payments. • Completes patient’s intake forms and determines eligibility for patients’ ability to pay or their qualification in assistance programs. • Schedules and confirms appointments and works closely with the back-office to ensure an efficient and pleasant visit for our patients.

The Quality Improvement Director (QID) is responsible for creating, directing, and evaluating projects and programs that advance Clinicas quality of care and maintenance of the Patient-Centered Medical Home (PCMH). The QID engenders a culture of continuous quality improvement, innovation, and practice transformation that enhances patients’ clinical outcomes as well as patient experience. The QID utilizes health information technology, reporting tools, and data systems to support the activities of the clinical care team at the point of care as well as in the planning of changes to how care is provided. The QID ensures high performance in regulatory compliance and care-based incentive programs and assists in communicating the progress of quality improvement initiatives.

ESSENTIAL FUNCTIONS AND RESPONSIBLITIES

The QI Director will oversee and monitor the development and implementation of the quality improvement program, in collaboration with the Medical Director Quality and Clinical Excellence, Chief Medical Officer, Chief Operations Officer, Compliance Officer and other staff.  The QI Director will:

• Establish, measures and communicates performance improvement targets for quality, service, and efficiency. 
• In collaboration with Medical Director Quality and operations implements systems to ensure that services conform to regulatory requirements, contractual obligations, and Clinicas policy.
• Designs and supports new methods of care delivery to advance patient-centeredness and quality.
• • Analyzes and reviews processes, policies, and systems on an ongoing basis to ensure they are aligned with quality standards and regulations and CDCR mission, vision and strategy.
• Work with Operations and Compliance to conduct quality control audits, ensuring that processes and documentation are compliant with required standards and, implement follow up actions.
• Takes the lead in regulatory audits related to quality i.e. Joint Commission.
• Champions the adoption of standardized best practices and lessons learned across disciplines and departments at the Care Team level and at organizational level using communication tools, published workflows, staff meetings, events and trainings. Recommends changes to the EHR or other IT systems with consideration to data governance.
• Understands data collection and reporting structures as defined by regulation.
• Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

The Registered Dental Assistant (RDA) supports and provides assistance to Dentists chair-side. Assists with set-up of equipment, prepares patient for treatment and assists during procedures. The RDA works under the supervision of the Dentist and Lead Registered Dental Assistant and reports to the Health Center Manager. Interprets Dentist’s orders in terms understandable to patients of varied educational and cultural backgrounds. Works with a multi-cultural population of diverse socioeconomic backgrounds and ages.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Under the direct supervision of the Dentist or the Lead RDA, the RDA/RDAEF may perform the following duties:

• Sterilizes, prepares and arranges equipment and accessories.
• Keeps dental department and equipment neat, clean and sanitary.
• Utilizes common dental instruments, equipment and materials.
• Utilizes and understands dental terminology.
• Takes digital dental x-rays.
• Instructs patients in the proper practices of dental hygiene.
• Assists in the dental laboratory.
• Documents patient visits utilizing electronic dental records.
• Mixes amalgam.
• Takes impressions for diagnostic and opposing models.
• Removes sutures.
• Places and removes rubber dams.
• Places wedge and removes all matrices. Holds anterior matrices.
• Applies topical fluoride after scaling and polishing is provided by the supervising Dentist. 
• Applies sealant.
• Performs coronal polishing.
• Applies non-aerosol and non-caustic topical agents.
• Removes post-extraction and periodontal dressings.
• Assists in the administration of gases; does not adjust the flow of the gases unless instructed to do so by Dentist, who shall be present at the patient’s chair-side at the implementation of these instructions. This regulation shall not be construed to prevent any person from taking appropriate action in the event of a medical emergency.
• Assists with orthodontic procedures such as placing and removing elastic orthodontic separators, taking intra-oral measurements for orthodontic procedures, seating adjusted retainers or headgears, checking for loose bands, removing arch wires and ligature ties.
• Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
• Provides excellent customer service to patients, vendors and employees.
• May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
• Perform other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

Functions specific to RDA Extended Functions: (These duties are to be performed under direct supervision of a licensed Dentist. Procedures shall be checked and approved by the supervising dentist prior to dismissal of the patient.)

• Cord retraction of gingivae for impression procedures
• Takes impression for cast restorations, space maintainers, orthodontic appliances and occlusal guards.
• Prepares enamel by etching for bonding
• Formulates indirect patterns for endodontic post and core castings
• Fits trial endodontic filling points
• Applies pit and fissure sealants
• Removes excess cement from subgingival tooth surfaces with a hand instrument
• Applies etchant for bonding of restorative materials

Under the general supervision of the UM/QI Director, the UM Coordinator is responsible for processing phone, fax, and electronic authorization requests for medical services from physicians and hospitals (providers) in an efficient, accurate and customer-focused manner.  This position will also assist healthcare providers in ensuring compliance as established by program guidelines.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Effectively handles authorization requests and inquiry phone calls from providers, balancing excellent customer service with efficiency and established turn-around times.  Follows appropriate procedures for checking member eligibility, authorization history, and the status of provider participation within the contracted network.  Based on the information provided by the provider and gathered from computer systems, determines the appropriate handling of each request.  Utilizing accepted protocol, determines authorization requirements based on the type of service requested, the location of the service, and the provider specifics.  Inputs review data into systems with minimal errors.  Based on authorization rules and urgency, either approves the authorization request, or sends the nurse for review.  Communicates authorization specifics to providers and members either verbally through phone calls or written through fax or mailed letters.  Interprets a variety of instructions furnished in written and oral forms.  Assists in preparing and submitting projects, reports or assignments as needed to meet department initiatives and/or objectives.  Assumes responsibility for professional development of self and assists with training other staff members to contribute to their professional development.  Attend meetings as assigned.  Meet with staff at various health centers as assigned.

Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

The Urgent Care Licensed Vocational Nurse (LVN) performs clinical and administrative duties in support of medical clinicians in a fast paced Urgent Care environment providing care for urgent but non-life threatening conditions. Performs skilled tasks and paraprofessional nursing duties requiring specialized training. Interprets clinician’s orders in terms understandable to patients of varied educational and cultural backgrounds. Interacts with a multi-cultural population of diverse socioeconomic backgrounds, ages and levels of education. The LVN reports to the Health Center Manager and works under the direct supervision of the Lead Licensed Vocational Nurse and Medical Clinician when providing patient care.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The Licensed Vocational Nurse is responsible for performing the following duties:

• Escorts patients to exam rooms, measures their vital signs and prepares them for medical clinician.
• Triages patients to obtain medical information and assigns acuity level based on the standardized emergency severity index.
• Is responsible for recognizing and interpreting symptoms and reporting condition of patient to the attending physician.
• Administers treatment and medication under medical clinician’s orders, including intravenous medications.
• Assists providers during examinations and procedures, including but not limited to splinting, casting, sutures and skin lesion removals, and minor surgeries, among others.
• Administer routine immunizations, therapeutic, intramuscular and subcutaneous injections and skin tests upon clinician’s orders.
• Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing; including Point of Care testing for Hemoglobin A1C and other Point of Care testing as applicable. Adheres to CLIA standards.
• Instructs patients on proper use of medical equipment and teaches them skills to care for their particular medical needs.
• Establishes IV lines and monitors IV therapy of standard solutions.
• Removes sutures and performs dressing changes
• Collects blood, urine, tissue or other laboratory specimens as requested by medical clinician and prepares them for testing.
• Prepares patients for x-rays.
• Documents patients’ medical history, vital statistics and information such as test results in the electronic health records (EHR) system.
• May assist in keeping inventory of stock medicines and asked to place weekly drug and medical supply orders, under the supervision of the Lead Licensed Vocational Nurse. 
• Enters orders in EHR system per medical provider’s instructions.
• May assist in orienting or training new medical personnel or externs, under the supervision of the Lead Licensed Vocational Nurse. 
• Cleans and sterilizes instruments and disposes of any contaminated supplies.
• May assist with in-house monthly EHR reports, under the supervision of the Lead Licensed Vocational Nurse.
• May provide supervision of Medical Assistant personnel.
• Coordinates patient flow activities and assists with patient records audit for quality of care system.
• Participates in Quality Improvement as necessary.
• Successfully completes six-month and annual skills and competency checklist.
• Adheres to and follows established nursing policies, procedures and practices.
• Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
• Maintains a neat and professional image.
• Maintains patient confidence and protects operations by keeping patient care information confidential in compliance with HIPAA regulations
• Provides excellent customer service to patients, vendors and employees.
• May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
• Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.
• Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.