Clinicas is committed to improving and protecting the health of our community and those we serve. As a health care organization, we aim to lead by example and therefore, COVID vaccination is a requirement for all Clinicas employees (exceptions exist only for those who cannot obtain the vaccine due to religious beliefs or qualifying medical reasons). Proof of full vaccination will be requested.
One element that distinguishes Clinicas del Camino Real, Inc. from the rest is the compassion with which we deliver our services to the general and underserved population in our community. We are proud to have a family of professional and caring individuals who together comprise such a significant entity in the county of Ventura. Ever since our first health center opened its doors over forty years ago, we have continued to grow, improve and expand our services. It certainly would not be possible to accomplish this without the dedication, commitment and ownership that our workforce takes over this prestigious health care organization. If you are someone who wants to work for an organization that makes a difference and have a desire to make an impact on the wellbeing of our local community through your work, we encourage you to apply to become part of our team!
For the Provider Job Listing, please visit Provider Opportunities page.
The following job openings are currently available:
Online Application - General
Administration
Ventura County
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
Administrative Assistant
Administration
Camarillo
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
Under the supervision of the Chief Financial Officer, the Administrative Assistant will perform a variety of office and administrative functions.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Receives and screens requests of persons wishing appointments with management; schedules and maintains calendar of appointments; screens callers, both in person and by telephone to determine the nature of question; handles routine inquiries independently; types a wide variety of internal/external correspondence, reports, proposals, etc.; attends regularly scheduled monthly meetings, prepares agenda and corresponding minutes; composes/drafts routing correspondence as required; develops and maintains administrative files, assists as requested in the preparation of departmental projects, procedures and the implementation thereof; opens and routes incoming mail and email; delivers and picks up mail on assigned times of the day. May handle projects or coordinate projects and maintain reports for routine reporting; tracks expenses and prepares reports regarding such expenses. Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
High school graduate. Ability to type accurately at the rate of 65 w.p.m. Computer proficient including thorough knowledge of Microsoft Office Suite including Word, Power Point, Excel and Outlook. Ability to draft professional correspondence, excellent spelling, grammar and punctuation. .Bilingual in English and Spanish preferred.
Levels I & II: Two years of increasingly responsible administrative experience.
Levels III & IV: Five years of increasingly responsible administrative experience.
DISTINGUISHING CHARACTERISTICS
This class functions as a key assistant to a member of management handling confidential and sensitive matters of an administrative nature. Successful functioning is dependent upon good rapport and close working relationship with department heads.
PHYSICAL DEMANDS
Work is performed in a professional setting. Working extended hours may be required as needed. Extended periods of sitting and or standing, telephone work and/or computer work, as well as interactions with other staff members. Ability to lift and transport files; less than 20 pounds. The noise level in the work environment is usually moderate.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
Must have a high school diploma, or equivalent and one year of general clerical experience. Previous experience working in a Human Resources environment is desirable. Proficient in MS Office Word and Excel; experience with Power Point and Publisher is desirable. Working knowledge of general office equipment such as fax, copier, scanner, etc. Ability to type 45 wpm. Must have a strong sense for accuracy and detail. Bilingual English/Spanish is desirable.
Assistant Manager
Medical
Oxnard
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Assistant Manager provides support to the Health Center Manager (HCM) and assists with the oversight of the health center during the absence of the HCM. The Assistant Manager works under the supervision of and reports to the Health Center Manager. Interacts with a multi-cultural population of diverse socioeconomic backgrounds, ages and levels of education. The Assistant Manager is responsible for performing the following duties: Helps plan, direct, organize and implement office procedures for efficient day-to day operations. Assists the HCM with the supervision of the health center and the completion of duties such as, but not limited to, monthly health center reports, keeping inventory of supplies and monthly requisitioning of office supplies. Works with Health Center Manager to analyze and monitor health center operations such as patient flow issues, reviewing appointment scheduling, bank deposits, and billing functions. Orients and trains staff on items such as data collection procedures, telephone techniques, scheduling, filing and items unique to the health center. Serves as liaison between the health center and the billing department; reviews daily charges, ensures accurate daily deposits and corrections and assist with CHDP billing. Front desk scheduling; reviews and inputs Providers’ monthly schedules into health center calendar. Assists the front office staff as requested by the HCM Resolves and responds to patient and staff complaints. Monitors staff and bring concerns and suggestions to supervisor. Follows and enforces health center policies and procedures. Handles personnel issues and issues disciplinary action.
Associate’s Degree (AA or AS) is required; Bachelor’s Degree (BA or BS) is preferred. Formal coursework in the above mentioned areas is desirable, e.g. business communication, computer, ICD-9/CPT coding, etc. Must be enrolled or willing to enroll, in formal education in preparation for a future career as a Health Center Manager. Two years of experience working front desk or medical reception preferred; including experience with medical billing, scheduling systems, electronic health records, and medical recordkeeping systems. Must have the ability to supervise and lead staff. Proficiency with use of computers and basic programs is required. Must be able to communicate professionally and effectively in writing and verbally; accurate spelling and grammar. Strong public relations skills. Ability to work in a fast-paced environment and proactively analyze and resolve problems. Bilingual English/Spanish is required; ability to speak, read and write. Knowledge of Medi-Cal and insurance guidelines is desirable. Must have reliable transportation.
Business Intelligence Developer
Business Intelligence and Data Analytics
Camarillo
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
JOB OBJECTIVE
The Business Intelligence Developer (Developer) will provide expertise in SQL Server BI Development and work with various data repositories. The developer will be working to develop full stack BI solutions which include implementing of data warehouse, ETL process, data analytics, predictive analysis/trends/patterns, data quality, data governance, interactive visualization, and dynamic reporting. The Developer is responsible for leading the development of reporting and analytics solutions for Clinicas’ electronic health record (EHR) system by gathering business needs, documenting requirements, identifying appropriate data sources, and developing reports and dashboards. Developers interact with a multi-cultural population of diverse socioeconomic backgrounds, levels of education and ages.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Business Intelligence Developer is responsible to perform all, but not limited to, the following duties:
- Develops reports, self-service/interactive dashboards, and analytics packages using business intelligence suite of tools such as Tableau, SSAS, SSRS, SSIS, SSDT
- Calculates clinical metrics using healthcare data from various sources
- Extracts, integrates, and processes data to support reporting of provider’s clinical performance, risks, outcomes, and population’s health
- Designs and automates data preparation and reporting programs
- Validates the integrity and accuracy of data
- Participates in project planning, report formats, and statistical methodologies
- Investigates and evaluates alternative solutions to meet business needs
- Develops data models, architects and builds scalable/high availability data warehouse environments
- Supports the EMR, EPM, claim, and finance data warehouse
- Acts as an informed and thought partner with business users to analyze data to find answers to complex problems
- Acts as a liaison with end-users to collaborate on short and long term reporting requirements
- Determines project requirements for reporting activities and prepares project plans
- Translates requirements into repository and design; documents all design specifications
- Assists in defining best practices and implementation standards for the data warehouse and across business intelligence and reporting delivery tools
- Independently and/or collaboratively develops solutions that are high performance
- Provides technical and administrative support of complex, enterprise-wide analytics systems to ensure data integrity and proper system functioning
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES (continued)
- Adheres to and promotes best practices and standards work for all recurring activities
- Mentors less experienced team members and business users on analytics principles and best practices
- Stays current on relevant industry developments—payment reform, regulations, quality measurement programs such as UDS, HEDIS, and Meaningful Use, performance improvement
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response tea
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- 3+ years working experience in technical design of data analytics models, such as SQL
- 3+ years working experience in developing ETL process and SQL programming skills
- 1+ years working experience in data warehouse environment performing implementation, integration and maintenance of online analytics platform
- Proven hands-on technical experience with Microsoft Business Intelligence tools such as SSAS/SSIS/SSRS/SSDT with some knowledge in visualization tools such as Tableau, QlikView and power BI
- Understanding of database structures, theories, principles, and practices
- Understanding of ETL and data warehouse principles
- Working knowledge in T-SQL creating complex stored procedures and views
- Ability to translate business questions and requirements into reports, views, and BI query objects
- Experience in gathering, documenting, prioritize and tracking requirements
- Proven experience in standardizing process, setting up, supporting, and troubleshooting production systems
- Ability to be a self-motivated, high performance contributor
- Able to effectively work with ambiguity and incomplete information
- Ability to work with a minimal amount of direction while being pro-active in keeping management informed of project related issues.
- Able to work well with people from all levels within organization.
- Ability to respectfully question ideas and share a point of view with others in support of the business requirements and needs
- Ability to work well under pressure and adapt to changes in priority
- An excellent team player and willing to assist and train other team members to accomplish common goal
- Consistently demonstrate forward thinking. Strong aspiration to learn new technologies
- Consistently demonstrate excellent analytical, mathematical and problem solving skills
Additional Considerations:
- Working knowledge of various BI and visualization tools is a plus (MicroStrategy, WebFocus, DataStage, Informatica etc.)
- Other programing language (.NET, C#, PowerShell, XML, Python) is a plus
- Knowledgeable in predictive analytics (using SAS, R, or SPSS) is a plus
Required education:
- A bachelor's degree in Computer Science or closely related field is required
DESCRIPTION OF LEVELS I, II, III, IV AND SENIOR
Levels are determined by the individual’s job experience and performance; level, scope and complexity of duties assigned and overall knowledge to the extent that the individual works with minimal supervision.
Call Center LVN
Call Center
Camarillo
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
ESSENTIAL FUNCTIONS:
- Monitors and responds to patient inquiry calls.
- Talks directly to patients on the telephone and assists with questions, if necessary directing to appropriate care, including assisting with appointment scheduling at CDCR. “How soon do I need to be seen?”
- Determines urgency of seeing the patient based on brief assessment patient condition and history.
- Effectively and efficiently uses clinical decision-making tools including algorithms.
- Appropriately identifies patients with high-risk presentations and directs such patients to emergency department for evaluation.
- Provides appropriate health advice to patients who do not need immediate care (e.g. what to watch for).
- Captures accurate notes of all conversations and patient interactions in the CDCR EMR.
- Arranges appointments for patients who need to see a CDCR provider, consulting with providers as appropriate.
- Acts, when designated, in a limited “Ask a Healthcare Worker” capacity, handling routine requests from patients.
- Serve as a clinical resource and professional role model for other staff.
- Communicates appropriately and tactfully with staff, consultants, patients and their families, and the community.
- Provides a timely response to inquiries, which may take place via telephone or alternative communication platforms such as text tessenging.
- Participates in staff, training, and other meetings as needed. May be responsible for development of training materials or policies & procedures. Performs other duties as assigned, including scheduling and outreach calls.
JOB QUALIFICATIONS AND EXPERIENCE:
- Minimum of three years’ experience in direct patient care, preferably in an ambulatory care or outpatient setting. Experience in Multi-Group Health Center setting preferred.
- Minimum of three years increasingly responsibility in medical role; track record of good decision-making.
- Bilingual (English/Spanish) fluency.
- Excellent verbal and written communication skills, including clear and empathetic communication.
- Track record of teamwork and effective organization.
- Strong computer skills including familiarity with Microsoft Office.
- Clinical Agent will spend majority of workday answering calls and working on a computer.
Compliance Auditor
Compliance
Camarillo
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
Under the general supervision of the Director of Managed Care and Network Operations, the Compliance Claims Auditor works in conjunction with the Claims Manager to prepare all required documents and reports for Federal, State and Health Plan audits. The Compliance Claims Auditor is responsible for all preparation, presentation, submission and response to Federal, State and Health Plans regarding all auditing requests. The Compliance Claims Auditor will work with the Director of Managed Care and Network Operations to prepare and submit, monitor and respond to all Corrective Action Plans (CAP). The Compliance Claims Auditor will also be responsible for generating Claims Department Monthly, Quarterly, and Annual reports for the Claims Department and for assuring the accuracy and timeliness of those reports. In addition to these responsibilities, the Claims Compliance Auditor will assist the Claims Manager to assure the system has been updated regarding provider pricing, benefit management, etc. The Claims Compliance Auditor will be responsible for report generation from the IT system relative to all reports necessary for MSO reporting. Interacts with a multi-cultural population of diverse socioeconomic backgrounds, levels of education and ages.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Compliance Claims Auditor is responsible for performing the following duties:
- Responsible for generating all reports in claims system requested by management to fulfill data analysis.
- Responsible for generating all required reporting from health plans including ODAG and Monthly Timeliness Reports (MTR), and from State or Federal regulatory agencies.
- Works within claims system to define the Plan parameters for use in selecting electronic claims data within the audit criteria.
- Reviews Audit Reporting, selects and prepares valid audit samples following the standard departmental process.
- Works with Claims Manager to resolve exceptions, reviews supporting documentation and makes final claim error determinations.
- Ensures compliance with audit timelines and delivers high quality service to clients, governmental agencies and/or Health Plans.
- Works with the Director of Managed Care and Network Operations to prepare and submit, monitor and respond to all Corrective Action Plans (CAP).
- Prepares or assists in preparing audit reports that clearly articulate the audit methodology and content. Prepares work papers that support audit reports. Keeps audit history and documentation for all audits.
- Provides support-prepping reports such as, but not limited to, quality assurance on system reporting and audit reports, sample selection, etc.
- Prepares responses for all corrective actions as well as identifies areas for potential process improvement to the client and claims manager.
- Interacts in a professional manner and works collaboratively within the department as well as with internal and external customers.
- Participates in team meetings, conference calls, WebEx’s, etc. remotely / locally as necessary.
- Responsible for Claims Data Analysis and Quality Assurance as requested.
- Supports the department with all external audit management and contractual reporting.
- Remains current with all State, Federal and health plan regulatory and ICE requirements for auditing compliance for all payers.
- Perform other duties as assigned including participation in all safety programs that may include assignment to an emergency response team.
- High school diploma or equivalent is required. Associate’s degree is preferred.
- 3-5 years of experience in claim adjudication from a major insurance claims administrator or health plan environment
- Previous Auditing /QA experience
- Proficient in the use of Microsoft Office Software (i.e., Word, Excel, PowerPoint)
- In-depth knowledge of ICD-10, CPT, HCPCS, revenue codes and medical terminology
- Knowledge of CMS rules and regulations as well as DMHC and DHCS requirements.
- Must demonstrate a high level and familiarity of claims administration, including experience with medical, dental, mental health, prescription, Medicare, Medi-Cal, and Commercial claims adjudication.
- Proficient with healthcare claim adjudication standards and procedures, including application of benefit plan designs, administrative services agreements, coordination of benefits and subrogation provisions.
- Strong organizational skills and the ability to efficiently prioritize multiple tasks
- Excellent oral and written skills required
- Self-directed individual who requires little supervision and can work effectively independently or in a team setting
- Team player with a strong work ethic
Compliance Coordinator
Compliance
Camarillo
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
Under the general supervision of the Compliance Manager, the Compliance Coordinator will manage and coordinate a variety of projects within Clinicas with a particular emphasis on Compliance.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Compliance Coordinator will be responsible for the following:
- Assist in developing, maintaining, and revising policies and procedures for the general operation of the Compliance Program and its related activities to prevent illegal, unethical, or improper conduct which includes vulnerability to fraud, abuse and waste.
- Assist in coordinating and conducting mock audits, internal audits, developing audit reports, and coordinating the development of the corrective action plans.
- Assist in producing output (reports, spreadsheets, charts, graphs, dashboards, etc.) ready for customer audience with minimal review required.
- Coordinate the daily activities and priorities of the Compliance team. Assist in managing multiple deadlines.
- Assist in monitoring and coordinating compliance activities of other departments to remain abreast of the status of all compliance activities and to identify trends.
- Independently manage several regulatory calendars, including sending reminders and tracking completion to ensure ongoing compliance.
- Interact with regulatory agencies as needed.
- Log, schedule and coordinate all internal audit activities including preparing work papers and documentation to maintain an organized internal audit process.
- Assist in disseminating information throughout the company. Maintain updated documents within the intranet site.
- Stays informed of all state/federal regulations and any changes that are instituted in the calendar year.
- Complete administrative and other duties as assigned including participation in all safety and compliance programs which may include assignment to an emergency response team.
Must have a high school diploma, Associates or Bachelor Degree preferred. Minimum of 3 years administrative experience with previous experience in health care desired. Effectively work on an independent basis. Excellent analytical, communication and interpersonal skills. Ability to successfully manage multiple priorities. Ability to work within deadlines in fast-paced environment. Strong verbal and written communication skills required. Proficient in MS Office Suite. Must be proactive and assertive with ability to drive projects. Must have a strong sense for accuracy and detail.
Compliance Officer
Compliance
Camarillo
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Compliance Officer is responsible for establishing and implementing an effective compliance program to prevent illegal, unethical, or improper conduct. The Compliance Officer, together with the Corporate Compliance Committee, is authorized to implement all necessary actions to ensure achievement of the objectives of an effective compliance program.
ESSENTIAL FUNCTIONS AND RESPONSIBLITIES
- Develops, initiates, maintains, and revises policies and procedures for the general operation of the Compliance Program and its related activities to prevent illegal, unethical, or improper conduct which includes vulnerability to fraud, abuse and waste.
- Manages day-to-day operation of the Compliance Program including Risk Management and Safety Program. Ensures adoption at all sites.
- Develops and periodically reviews and updates Standards of Conduct to ensure continuing currency and relevance in providing guidance to management and employees.
- Coordinates Mock Audits, develops audit reports, and coordinates the development of the corrective action plans.
- Collaborates with other departments as needed to direct compliance issues and patient grievances to appropriate existing channels for investigation and resolution.
- Serves as a member of the P/QI Committee and reports on compliance issues at each meeting.
- Consults with counsel as needed to resolve difficult legal compliance issues.
- Responds to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigative procedures. Develops and oversees a system for uniform handling of such violations.
- Acts as an independent review and evaluation body to ensure that compliance issues/concerns within the organization are being appropriately evaluated, investigated and resolved.
- Monitors, and as necessary, coordinates compliance activities of other departments to remain abreast of the status of all compliance activities and to identify trends.
- Develops policies and programs that encourage managers and employees to report suspected fraud and other improprieties without fear of retaliation; and, continues the momentum of the compliance program and the accomplishments of its objectives long after the initial years of implementation.
- Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future.
- Ensures proper reporting of violations or potential violations to duly authorized enforcement agencies as appropriate and/or required. Institutes and maintains an effective compliance communication program for the organization, including promoting; (1) heightened awareness of Standards of Conduct, and (2) understanding of new and existing compliance issues and related policies and procedures.
- Works with the Human Resources Department, its training center and others as appropriate to develop an effective compliance training program. This includes appropriate introductory training for current/new employees as well as ongoing training for all employees and managers ensuring that all employees and management are knowledgeable of, and comply with pertinent third-party healthcare billing Federal and State standards, including OSHA and HIPAA.
- Monitors the performance of the Compliance Program and related activities on a continuing basis, taking appropriate steps to improve its effectiveness.
- Stays informed of all state/federal regulations and any changes that are instituted.
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
A Bachelor’s Degree is required; JD or Master’s Degree preferred. Minimum of 5 years managerial experience in a health care organization. Experience with third party healthcare billing compliance matters. Demonstrated leadership ability and ability to communicate effectively orally and in writing. Familiarity with healthcare laws, regulations, and standards. Knowledge of and experience with grants, contracts and employee relations preferred; familiarity with federal programs such as FQHC and HRSA compliance desired.
Dental Back Office
Dental
Camarillo, El Rio, Moorpark, Newbury Park, Ocean View, Oxnard, Simi Valley - Madera, Ventura, Karen R. Burnham, Roberto S. Juarez
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
Looking for Dental Assistant or Registered Dental Assistant
The Dental Assistant provides support and assistance to our Dentists in providing quality care to our patients. Utilizes knowledge of dental instruments, equipment, and materials. Mixes amalgam and prepares dental accessories for patient visits. Communicates effectively with patients of all ages; provides information and instructions, as well as ease and comfort during appointments. Documents patient visit information utilizing electronic dental records system.
Must have a Dental Assistant certificate. Knowledge of and experience with common dental instruments, equipment, materials, names of the teeth and various surfaces of the crown of the tooth. Will excercise knowledge of principles and methods of sterilization, prophylaxis and dental hygiene. Ability to communicate effectively at a level required for successful job performance. Proficiency with use of computers and MS Word. Bilingual English/Spanish required.
Director of Finance
Finance
Ventura
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Director of Finance (Director) is responsible for assisting the CFO with monitoring, planning, budgeting, and reporting for Clinicas del Camino Real, Inc. The Director will work under the general supervision of the Chief Financial Officer. They will interact with Finance and Operations staff to gather data and information as required. The Director will assist in the interpretation and implementation of funding sources accounting guidelines and for developing and maintaining fiscal policies and a system of internal control. Take the lead on all FQHC State and Federal reporting requirements. Serve as liaison with State DHCS audit and investigation personnel as required. Evaluate FQHC payments on a regular basis.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Director of Finance will be responsible for the following:
-Analyze financial details of past, present, and expected operations to identify development opportunities and areas where improvement may be needed.
-Assist with annual corporate wide budget and HRSA Federal grant application budget.
-Maintain knowledge of organizational policies and procedures, Federal and State policies, and directives and current accounting standards.
-Prepare/review State & Federal reports including: Medicare Cost Report, Rate Setting and Change of Scope reports as needed, Assist with Annual Medi-Cal Reconciliation Report.
- Review annual Federal and State tax returns.
-Attend meetings as required and other duties as required.
-Serve as liaison with day to day staff as necessary.
-Will assist with special projects, reports, data gathering, and analysis.
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
Education, Experience and Qualification
Bachelor’s degree in Accounting. Must have a minimum of 2 years of experience working for a Federally Qualified Heath Center or Health Care entity. Must be proficient with Microsoft Office, particularly with Excel. Experience with Great Plains accounting software and NextGen Practice Management is desirable. The ideal candidate will be a strong communicator, highly motivated and analytical.
Health Center Manager
Medical
Camarillo, Ojai, Santa Paula, Simi Valley - East
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
Under the general supervision of the Operations Manager, the Health Center Manager plans, directs, organizes and implements policies, procedures, goals and objectives for the efficient day-to-day operations of one or multiple health center sites. Interacts with a multi-cultural population of diverse socioeconomic backgrounds, levels of education and ages.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Health Center Manager (HCM) is responsible for performing the following duties:
- Hires, orients and trains staff; provides instruction for functions unique to the health centers’ scope of services.
- Identifies and analyzes operational issues, trends or progress in meeting performance measures and ensuring quality care.
- Reviews and monitors ICD-9 and CPT coding requirements.
- Assures that all records (Business & Clinical) are maintained to meet State Licensing & Certification, HIPAA, Joint Commission and other State and National standards.
- Consults with and seeks advice from the Operations Managers, Medical Director, Clinical Leads and/or other management staff regarding clinical and operational issues.
- Ensures maintenance, safety and cleanliness of the health center(s).
- Resolves and responds to complaints from patients and staff.
- Evaluates staff based on performance standards and expectations.
- Supervises professional staff and consults with the Operations Manager and Medical Director regarding provider performance issues.
- Participates in and coordinates Quality Assurance meetings and leads monthly health center staff meetings.
- Analyzes and monitors health center operations such as patient flow issues, reviewing appointment scheduling, bank deposits, daily charges, ordering supplies, and performs other duties as required.
- Interacts in a professional manner and works collaboratively Clinicas’ staff and patients.
- Provides excellent customer service to patients, vendors and employees.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
Bachelor’s Degree in Business, Public Administration or a health related field is required. Must have considerable administrative support experience, strong verbal and written communication skills coupled with a minimum of two years of progressive management experience in a health center setting. Experience should include fiscal and asset management, statistical report preparation, staffing and supervision of professional and support staff. Must be a team player, be detailed oriented, self-motivated and work efficiently and independently with minimal supervision. Bi-lingual (English/Spanish) strongly preferred. Must have reliable transportation.
Health Education Manager
Health Education
Ventura
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
Under the supervision of the Director of Health Education and Prevention Programs, the Health Education Manager (HEM) is responsible for the day-to-day operations of Health Education programs. Participates in program planning, comprehensive health planning and evaluation methodologies. Establishes and maintains channels of communication for public cooperation and awareness of community health problems; coordinates and trains staff to Health Education Department (HED) priorities and processes, implements Health Education programs from both within CDCR and the Ventura community. Interacts with a multi-cultural population of diverse socioeconomic backgrounds, levels of education and ages.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The HEM is responsible for performing the following duties:
- Oversees the day to day processes and procedures of Community Health Workers, Women’s Health Case Manager and Health Educators.
- Maintains a working knowledge of all HED Priority Programs.
- Maintains current knowledge of health education best practices and health promotion theory, and assists in implementing these into the HED protocols and procedures.
- Assists with HED efficacy reports, contract goals and preparation of necessary Departmental outcome reports.
- Consults and provides in-service education and technical guidance on HED program planning for patient education, including documentation processes, program development, and materials development. Participates in relative workgroups as required.
- Must possess excellent planning and organizational skills
- Possess persuasive management skills and ability to hold employees accountable.
- Helps to maintain and establish effective systems for information retrieval.
- Conducts group presentations and health screenings within the health center and community settings.
- Promotes services via in-person, broadcast & social media as requested.
- Monitors and addresses staff progress via Departmental progress reports.
- Effectively communicate upward, downward, and laterally and establishes effective working relationships.
- Maintains a work environment which stimulates the growth of individual employees
- Ability and willingness to take initiative and to improve and enhance health promotion programs.
- Enhances and strengthens the coordination and development of patient program by establishing an effective procedure for requesting patient education, utilizing existing community, county, state and federal resources and maintaining an active patient education program schedule in cooperation with staff members.
- Will be required to both capture and provide information that is of a sexual health nature which will involve family planning.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Interacts in a professional manner and works collaboratively Clinicas’ staff and patients.
- Provides excellent customer service to patients, vendors and employees.
- Perform other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
- Must have a Bachelor’s degree and a minimum of two year experience in a healthcare setting.
- Should have a strong desire to improve the health and well-being of target populations. Be a self-motivated, independent, innovative thinker and a resourceful problem solver.
- Must possess excellent verbal and written communication skills, strong grammar and spelling with a high degree of accuracy.
- Proficiency with use of computers is required, as well as a proficient level of typing.
- Must demonstrate excellent written and oral communication skills.
- Excellent interpersonal and presentation skills as well as a high degree of organization.
- Must be fluent in English and Spanish.
- Must have reliable transportation.
- Must be a team player, be detailed oriented, self-motivated and work efficiently and independently with minimal supervision.
- Work well with people of different cultural, ethnic, and social-economic backgrounds, particularly underserved populations and have a desire to help others improve their health.
- Must have a flexible work schedule and be available to work weekends and evenings as requested.
- Proficient knowledge of MS Office, Adobe software, internet search tools and medical records systems.
Health Educator
Health Education
Ocean View
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Health Educator is responsible for performing the following duties:
- Clarifies professional/medical instructions to patients and provides supportive educational counseling to reinforce provider instructions.
- Serves as an interpreter between provider and patient as needed.
- Conducts education at the appropriate level in a variety of areas including but not limited to preventative care, prenatal care, reproductive health, nutrition, chronic diseases, oral health and pediatrics.
- Assesses the needs of the targeted audience and helps develop goals and objectives to meet their needs.
- Utilizes a variety of resources to provide education including department curricula, written educational materials, brochures, posters, models and videos.
- Works with state and federal public health programs by providing education, case management and billing following program guidelines.
- Utilizes data analytics systems to capture potential patients for education services and for case management purposes.
- Conducts maternity tours at the contracted hospitals for prenatal patients.
- Provides patient advocacy including assistance with community referrals, disability & paid family leave forms, WIC, medication assistance and other advocacy services aiding as a liaison to connect patients to resources.
- Documents encounters using electronic health records, HED data base and other applicable forms.
- Works with current Department grants providing support to meet requirements.
- Conducts group presentations and health screenings within the health center and community settings.
- Promotes services via in-person, broadcast & social media as requested.
- Provides support with in-house staff trainings and development of Department programs.
- Will be required to both capture and provide information that is of a sexual health nature which will involve family planning.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
KNOWLEDGE AND ABILITIES
- Basic knowledge of health related topics and general health guidelines.
- Ability to comprehend, translate, and document routine oral and written medical instructions.
- Ability to work individually as well as in group settings with minimal supervision.
- Work with people of different cultural, ethnic, and social-economic backgrounds, particularly underserved populations and have a desire to help others improve their health.
- Must have dedication to team work and the ability to deliver exceptional patient service.
- Must have strong communication skills.
- Possesses excellent computer skills and have basic knowledge of computer programs (Word, Excel, Publisher, etc.).
- Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
- Should have a strong desire to improve the health and well-being of target populations.
- Be a self-motivated, independent, innovative thinker and a resourceful problem solver.
- Must have a flexible work schedule and be available to work weekends and evenings as requested.
- Complete and maintain program certifications as assigned by supervisor.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- Bachelor’s degree in health education or related field is required.
- Must be bilingual, English/Spanish.
- Must have reliable transportation.
- Experience in a medical setting providing health education to patients is preferred.
- Must possess excellent verbal and written communication skills, strong grammar and spelling with a high degree of accuracy.
- Proficiency with use of computers is required, as well as a proficient level of typing.
Health Educator I: Bachelor’s Degree in Health Education or related field.
Health Educator II: Bachelor’s Degree and two years’ experience as a Health Educator I or a Master’s Degree from an accredited school in the public health field and one year experience.
Health Educator III: Two years of experience as a Health Educator II.
Health Educator IV: Two years of experience as a Health Educator III.
Health Educator Sr.: Four or more years of experience as a Health Educator.
Human Resources Technician
Human Resources
Camarillo
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Human Resources Technician (HR Tech) puts into practice knowledge of human resources principles and procedures and state and federal employment law in the day-to-day execution of recruitment, benefit administration, employee relations and personnel record processing and management.
Manages pre-employment process; works with Training Coordinator and managers to schedule new hire orientation and training. Processes new hires and internal transfers, creating employee files in HRIS system.
Processes benefit enrollments and changes. Sends communication regarding health insurance and retirement plans, maintains third party benefit administrator database up-to-date, works with HR Director on annual open enrollment. Administers leaves of absence practicing knowledge of state and federal laws. Responds to disability and unemployment claims. Coordinates and takes minutes for Insurance and Pension Plan meetings. Processes 403b plan loans and distributions. Processes employee terminations and notifies all relevant parties. Responds to employment verification requests. Creates and processes personnel action forms.
Other:
Answers questions related to personnel policies and procedures; acts as a liaison for employees and management. Prepares reports, assists with the coordination of employee relations functions. Attends and takes minutes for staff meetings. Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
High school diploma or equivalent. Two years’ experience in a human resources environment. Knowledge of state and federal employment law. Experience with administrative and clerical procedures. Strong writing skills; attention to detail and accuracy. Ability to prioritize work, multi-task and meet deadlines. Proficient with MS Office; Word, Excel, Publisher, Outlook. Certification in Human Resources preferred.
Lead Licensed Vocational Nurse
Medical
Simi Valley - East
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
Provide nursing care to clinic patients; prepare patients physically and psychologically for treatment examinations, and scheduling diagnostic studies; teach patients to care for their particular needs; responsible for recognizing and interpreting symptoms and reporting condition of patients to the attending physician; responsible for keeping inventory of stock medicines available and making drug and medical supply orders bimonthly or as needed; administer treatments and medication under physician’ orders; responsible for preparing in-house monthly reports as well as immunization report; other duties might be assigned. Provide supervision of appropriate personnel, coordinate patient flow activities and assist with peer review of patient records in their quality of care system.
Completion of an approved course in vocational nursing practice and techniques in an accredited vocational school of nursing. Possession of a valid license as a Vocational Nurse issued by the State of California. Must have phlebotomy skills and able to administer immunizations. IV"s and blood work certification preferred. Valid CPR. Must be Bilingual in English and Spanish. Must have the ability to supervise and lead staff.
Lead Registered Dental Assistants
Dental
Ocean View, Oxnard, Ventura, Roberto S. Juarez
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
JOB OBJECTIVE
The Lead Registered Dental Assistant (LRDA) supports and provides assistance to Dentists chair-side. Assists with set-up of equipment, prepares patient for treatment and assists during procedures. Provides first-line supervision for Dental Assistants. The LRDA works under the supervision of the Dentist and reports to the Health Center Manager. Interprets Dentist’s orders in terms understandable to patients of varied educational and cultural backgrounds. Works with a multi-cultural population of diverse socioeconomic backgrounds and ages.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Under the direct supervision of the Dentist, the Lead RDA/RDAEF may perform the following duties:
- Provides direct dental care to patients and performs all duties of a Registered Dental Assistant.
- Documents patient visits utilizing electronic dental records.
- Provides supervision to Dental Assistants and Registered Dental Assistants to ensure patient care and procedures are followed consistently and correctly.
- Works with front desk staff to ensure optimal patient flow in the back office.
- Provides training to Dental Assistant staff.
- Assists Health Center Manager with corrective action, completion of performance evaluations and skills checklists.
- Orders and maintains inventory of dental supplies in lab and dental operatory.
- Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
- Provides excellent customer service to patients, vendors and employees.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Perform other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- High school diploma or equivalent is required.
- Must be a Registered Dental Assistant or Registered Dental Assistant Extended Functions with an active license in the state of California.
- Should be knowledgeable in the principles and methods of sterilization.
- Proficiency with the use of computers and basic programs is required.
- Must be able to communicate professionally and effectively in writing and verbally; accurate spelling and grammar.
- Must be able to analyze and solve problems with minimal supervision.
- Previous front desk experience is helpful but not required.
- Bilingual English/Spanish is a plus
- Must have reliable transportation, as may be required to rotate to other Health Centers as needed.
Licensed Vocational Nurse
Medical
Camarillo, Maravilla, Newbury Park, Ventura, Karen R. Burnham
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
• Provide nursing care to clinic patients • Prepare patients physically and psychologically for treatment examinations, and scheduling diagnostic studies • Teach patients to care for their particular needs • Responsible for recognizing and interpreting symptoms and reporting condition of patients to the attending physician • Responsible for keeping inventory of stock medicines available and making drug and medical supply orders bimonthly or as needed • Administer treatments and medication under physician’ orders • Responsible for preparing in-house monthly reports as well as immunization report • Provide supervision of appropriate personnel, coordinate patient flow activities and assist with peer review of patient records in their quality of care system.
• Completion of an approved course in vocational nursing practice and techniques in an accredited vocational school of nursing. • Possession of a valid license as a Vocational Nurse issued by the State of California. • Must have phlebotomy skills and able to administer immunizations. Valid CPR. • Bilingual in English and Spanish is required.
Manager Case Management
Quality Assurance and Utilization Management
Camarillo
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
Under the direction of the Director of Medical Management, the Manager of Case Management is responsible for the daily oversight and management of case managers and care coordinators. An in-depth understanding of managed care, Medicare, Medicaid regulations, Model of Care and NCQA requirements are necessary. Other duties include but are not limited to: staff hiring and retention, performance management, reviewing or gathering of data to promote performance improvement, health plan reporting, and participation in or facilitation of meetings or projects related to departmental functions. This position works closely with the Director, Chief Medical Officer (CMO) to evaluate and monitor medical appropriateness determinations and care coordination activities. This position will require assisting the Director of Medical Management to develop and implement strategic plans which will have a direct impact on cost containment and improved patient outcomes while also collaborating with the Manager of Utilization Review.
Job Responsibilities/Duties
- Manages inpatient and outpatient case management activities aimed to improve delivery of clinical services needs within CDCR and AHP Systems, as well as government and regulatory requirements.
- Continuously evaluates data outcomes, identifying alternatives, preventing unnecessary costs and services while ensuring quality care, and patient satisfaction.
- Responsible for performance improvement monitors
- Reviews DOFR and delegation grids for application in work processes
- Ensures compliance with regulatory requirements and application of clinical decision support criteria for utilization activities deemed by Federal, State and other regulatory and accreditation agencies. This includes use of appropriate letters, (i.e. denial letters, NOMNC, DENC letters, etc.)
- Assist and help with gathering information for Market Conduct Annual statement (MCAS), MediCare 5-star rating, Corrective Action Plans, Consumer Assessment of Healthcare Providers and Systems (CAHPS), Health Outcome Surveys (HOS).
- Performs supervisory audits as necessary to ensure compliance with all external and internal CM requirements and ensures the quality of CM provided to members/beneficiaries.
- Hires, trains, coaches, counsels, and evaluates the performance of direct reports.
- Improves on the effectiveness and efficiency of CM staff, through process improvements activities.
- Participates in onsite and/or web-based health plan audits as scheduled.
- Responds to Corrective Action Plan (CAP) as issued by contracted health plans.
- Collaborates with compliance team to ensure audit thresholds are met and compliance issues are identified for prompt resolution.
- Participates in interdepartmental and cross-functional meetings as needed.
- Other duties as assigned by Director of Medical Management
Qualifications
- California Registered Nurse with active, unrestricted license or current LVN license issued by the State of California required
- Two plus (2+) years of Case Management or other similar programs experience in managed care required
- A plus consideration as certified case manager
- Knowledgeable in managed care, Medicare, Medicaid regulations, Model of Care for Medicare Special Needs Population and NCQA Population Health requirements.
- Strong knowledge of compliance to regulatory requirements for, MediCal and Medicare plans
- Strong leadership skills with the ability to influence, manage, and motivate personnel.
- Must have analytical ability for problem identification and assessment and evaluation of data/statistics obtained from an on-going review process.
- Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
- Ability to prioritize and multi-task.
- Able to work independently and make independent clinical and non-clinical decisions.
- Excellent communication skills.
- Maintain professional attitude when working with internal and external customers
Marketing and Communications Director
Administration
Camarillo
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
Under the general supervision of the Chief Executive Officer, the Marketing and Communications Director will be responsible to plan, direct, coordinate, develop and evaluate the organization's marketing strategies.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Marketing and Communications Director is responsible for performing the following duties:
- Plan promotional campaigns and negotiate advertising contracts with various media outlets to build brand awareness.
- Identify target audience, including new and potential clients and members; develops a communication strategy and appropriate messaging for reaching target audience.
- Through public-facing communication, develops and maintains a positive public image for the organization.
- Develops and implements a long-term plan to communicate the Clinicas’ mission internally and externally.
- Composes, reviews, and/or distributes press releases and other public-facing communication.
- Promotes community events involving the company.
- Drafts and distributes materials to promote Clinicas’ services.
- Ensures compliance with applicable laws, regulations, or guidelines related to advertisements and messaging.
- May supervise supporting staff.
- Perform other duties as assigned including participation in all safety programs that may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- Bachelor’s degree in Public Relations, Communications, Journalism, Marketing, or related field required.
- 3-5 years of experience in public relations, communications, or related field required with supervisory experience preferred.
- Excellent written communication skills with a proven ability to write in a journalistic style that is customary for external publications.
- Excellent interpersonal and networking skills with the ability to build and maintain relationships with media contacts and outlets.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Proficient with Microsoft Office Suite, graphic design or related software.
- Team player with a strong work ethic
Medical Assistant
Medical
Camarillo, Fillmore, Moorpark, Newbury Park, Ocean View, Ojai, Simi Valley - Madera, Simi Valley - East, Ventura, Karen R. Burnham, Roberto S. Juarez
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Medical Assistant I, II, III (MA) performs clinical and administrative duties in support of medical Providers. Interprets Providers’ orders in terms understandable to patients of varied educational and cultural backgrounds. Interacts with a multi-cultural population of diverse socioeconomic backgrounds and ages. Reports to the Health Center Manager and works under the direct supervision of medical professional staff, Lead Nurse, Lead LVN or Lead Medical Assistant
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Medical Assistant is responsible for performing the following duties:
- Interviews patients to obtain medical information and measures their vital signs.
- Escorts patients to exam rooms and prepares for the medical provider.
- Documents patients’ medical history, vital statistics and information such as test results in the electronic health records (EHR) system.
- Collects blood, tissue or other laboratory specimens as requested by medical provider and prepares them for testing.
- Prepares and administers medications as directed by medical provider.
- Translates and explains treatment procedures, medications, diets and medical provider’s instructions to patients.
- Performs blood draws, administers immunizations and injections.
- Prepares treatment rooms for patient examinations, keeping the rooms neat, clean and fully stocked.
- Cleans and sterilizes instruments and disposes of any contaminated supplies.
- Changes dressings on wounds.
- Contacts medical facilities or departments to schedule patients’ tests and/or admissions (on as-needed basis).
- Performs general office duties such as answering phones and completing forms when necessary.
- Takes inventory and orders medical, lab and office supplies and equipment.
- Maintains logs for recall purposes.
- Performs routine laboratory tests and performs daily testing controls.
- Operates electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
- Adheres to and follows universal precautions.
- Adheres to and follows established nursing policies, procedures and practices.
- Rotates to other Health Centers as needed.
- Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
- Provides excellent customer service to patients, vendors and employees.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
Must have received formal training and be certified as a Medical Assistant from an accredited school. Formal training and certification may be substituted with 1-2 years of work experience. Must have completed phlebotomy coursework, be able to draw blood and administer immunizations and injections. Phlebotomy certificate is desirable. Current CPR certification is required. Proficiency with use of computers and programs is required. Bilingual in English and Spanish is required. Must have the ability to establish effective relationships with patients and fellow staff; be a team player, self-motivated and detail oriented. Must have reliable transportation, as may be required to rotate to other Health Centers as needed.
Mental Health Case Manager
Mental Health
Ventura County
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Mental Health Case Manager (MHCM) will serve as the case manager for pregnant women to increase prenatal and postpartum access to mental health and substance use disorder (SUD) screening and treatment. The MHCM will work closely with the patient, Primary Care Provider, Mental Health Provider and Health Educator to coordinate services and ensure that pregnant women have access to mental health services and SUD referrals. MHCM works with a multi-cultural population of diverse socioeconomic backgrounds, ages and levels of education.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The MHCM is responsible for performing the following duties:
- Works as part of a team of health professionals with pregnant women to evaluate the need for mental health and/or SUD services during pregnancy and postpartum.
- Will conduct routine depression, anxiety and SUD screenings to assess the need for mental health and SUD services.
- Assist pregnant women with referrals to SUD treatment, if needed.
- Establishes contact with patients to track their progress and assist with treatment compliance.
- Communicates with the Primary Care Provider and Mental Health Provider to field patient questions regarding the treatment plan and to inform them of any medication side effects.
- Assists in coordinating appointments and in planning helpful activities for the patient.
- Initiate Behavioral Activation plans with patients.
- Updates patient files utilizing Electronic Health Records.
- Utilizes data analytics system to capture outcome measures.
- Prepares data outcomes reports, as requested.
- Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
- Provides excellent customer service to patients, vendors and employees.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Performs other duties as assigned including participation in treatment team meetings and initial contact with patient to assist them in scheduling other health related appointments.
- Will be required to both capture and provide information that is of a sexual health nature which can involve family planning.
- Performs other duties as assigned, including participating in all safety programs, which may include assignment to an emergency response team.
- Bachelor’s Degree in Social Science or related field is required.
- Bilingual in English/Spanish is required.
- Must be experienced working with adolescent and adult patients in a Health or Mental Health setting.
- Must have experience providing case management.
- Proficiency with use of computers and basic programs is required.
- Must have excellent verbal and written communication and have ability and desire to provide exceptional customer service.
- Ability to work in a fast-paced environment and proactively analyze and resolve problems.
- Experience with Electronic Health Record software strongly preferred.
- Must have reliable transportation, as may be required to rotate to various Health Centers as needed.
Optometric Technician
Optometry
Newbury Park, Simi Valley - Madera
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Optometry Technician supports and provides assistance to the Optometrist. The OT works under the supervision of the Optometrist and reports to the Health Center Manager. The OT performs pre-testing for patient and assists the Optometrist with examinations. Provides education to patients related to their frames and lens options in terms understandable to patients of varied educational and cultural backgrounds. Works with multi-cultural population of diverse socioeconomic backgrounds and ages. Under the direct supervision of the Optometrist, the OT may perform the following duties: Reviews patient history in Electronic Health Records system and updates medications, family history, personal medical and ocular history, tobacco use, etc. Prepares patient for examination. explains the examination process and administers tests to determine the visual capabilities of the patient. Documents notes during an examination.
High school diploma or equivalent is required. Certificate from approved Optometric Technician program or a minimum of one year of experience as a Patient Services Representative in the Optometry department in lieu of formal education/training. Proficiency with the use of computers and basic programs is required. Bilingual English/Spanish is required. Must be a team player, self-motivated and detail oriented. Must have reliable transportation, as may be required to rotate to other Health Centers as needed.
Patient Services Representative
Medical
El Rio, La Colonia, Newbury Park, Ojai, Simi Valley - Madera, Simi Valley - East, Ventura, Karen R. Burnham, Roberto S. Juarez
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Patient Services Representative (PSR) works under the supervision of the Health Center Manager. The PSR is the first point of contact for our patients and some of the duties include: • Greeting patients upon arrival and assisting them through the registration process. • Receives payments. • Completes patient’s intake forms and determines eligibility for patients’ ability to pay or their qualification in assistance programs. • Schedules and confirms appointments and works closely with the back-office to ensure an efficient and pleasant visit for our patients.
• Must have a high school diploma or equivalent. • One year of experience working as a front desk receptionist in a medical setting. • Experience working with electronic health records and knowledge of Medi-Cal and insurance billing is highly desirable. • Must be bi-lingual English/Spanish. • The ideal candidate will embody strong customer service and have a sincere desire to provide the utmost professional service and care to our diverse patient population.
Quality Improvement Manager
Administration, Medical
Camarillo
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
Under the supervision of the Chief Medical Officer, the Quality Improvement Manager will be responsible to oversee and direct a quality improvement program. This will include analyzing data, fulfilling documentation and reporting requirements. In addition, the QI Manager will develop educational and informational materials, promoting health issues and providing internal and external customer support. The QI Manager will develop and maintain a system for outcomes measurement and reporting to determine whether the organization is achieving its quality goals.
ESSENTIAL FUNCTIONS AND RESPONSIBLITIES
The QI Manager will oversee and monitor the development and implementation of the quality improvement program, in collaboration with the Chief Medical Officer, Chief Operations Officer, Compliance Officer and other staff. The QI Manager will:
- Establish performance improvement targets for quality, service, and efficiency.
- Implement systems to ensure that services conform to regulatory requirements, contractual obligations, and Clinicas policy.
- Design and conduct surveys to assess the achievements of Clinicas and provide feedback to the program.
- Work with Operations and Compliance to conduct quality control audits, ensuring that processes and documentation are compliant with required standards and, implement follow up actions.
- Investigate, monitor, document and report on quality of care and service.
- Recommend changes for quality improvement in clinical Policies and Procedures and Protocols based on updated findings and information.
- Assure that improvement activities are documented and reported within the organization to engage staff in continuous quality improvement.
- Assess quality improvement training needs; plans and implements training for support staff
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- Bachelor’s degree in a related field required; Masters preferred.
- Knowledge of QI processes, strategic planning and health services research, design and implementation.
- Minimum three years of clinical work experience in a health care setting including experience managing a quality improvement program.
- Proven ability to achieve results.
- Ability to communicate clearly, both verbally and in writing, with a diverse group of staff. Strong analytical reasoning and ability to interpret and evaluate complex information.
Recruitment Manager
Human Resources
Camarillo
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Recruitment Manager performs complex recruitment activities to fill positions of all levels, including difficult to recruit for positions. Acts as a consultant to managers to ensure the staffing needs of the organization are met. Interacts with a multi-cultural population of diverse socioeconomic backgrounds, levels of education and ages.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Recruitment Manager is responsible for performing the following duties:
- Develops strategies and programs to attract talented and qualified candidates to the organization.
- Demonstrates expert knowledges of various types of recruiting techniques, resources and media and identifies when each can be most effectively employed.
- Uses social networking as a tool for proactively reaching candidates.
- Utilizes expert skills to quickly screen and accurately assess an individual’s experience, range of knowledge, skills and level of competence.
- Effectively composes job postings and correspondence which are clear, concise, and logical; displays proper syntax and grammar.
- Has an understanding of the needs of the company. Is knowledgeable of the duties and requirements for open requisitions ranging from Information Technology, Operations management, clinical providers and senior level executives.
- Works closely with hiring managers at all levels to ensure position requirements are clearly identified and reflective of the needs of their unit.
- Establishes friendly and professional rapport with candidates throughout the recruitment and interview process. Acts as a liaison and source of information providing insight into the job, as well as the company’s mission and culture.
- Effectively analyzes situations, information and practices in order to define the problem or objective. Identifies relevant factors and patterns, formulates logical conclusions, recognizes alternatives and effectively achieves successful outcomes.
- Tracks recruitment trends and analytics
- Demonstrates an ability to independently prioritize assignments when faced with heavy workload, change in assignments and pressure of deadlines.
- Understands and follows employment law.
- Reviews interview questionnaires and makes recommendations as needed.
- Works with Chief HR Officer and hiring managers on formulating employment offers.
- Manages open requisition report.
- Provides supervision and mentoring to the Recruitment HR Technician.
- Presents a professional, positive image that reflects well on the organization.
- Works collaboratively with and provides excellent customer service to applicants, employees and business partners.
- Perform other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
- Bachelor’s Degree in human resources, business administration or related field, or equivalent experience.
- Minimum of 5 – 7 years of experience as a recruiter or a combination of formal recruitment and healthcare management in a similar environment.
- Strong knowledge of candidate sourcing using a multitude of recruitment mediums.
- Skilled in coordinating advertising expenditures for cost effectiveness and quality is desired.
- Must be articulate, communicate professionally and effectively, both verbally and in writing; accurate spelling and grammar are necessary
- Strong organizational skills, detail orientation, ability to proactively and effectively handle multiple tasks.
- Working knowledge of US immigration laws affecting the legal right to work.
- Proficiency with use of computers, basic programs and social media is required.
- Must have reliable transportation.
Referral Coordinator
Referral Center
Camarillo
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Knowledgeable about the regulations of various payer sources including, but not limited to: Self Pay, Private Insurance, Medi-Cal, Medicare, Medi-Cal & Insurance Managed Care/HMO, Children’s Health and Disability Prevention (CHDP), Healthy Families, Family PACT, and California Children’s Services (CCS). Knowledgeable about the regulations regarding these various payer sources.
- Manages member/patient and provider inquiries regarding referral status, the authorization process and other issues in a courteous and professional manner.
- Data entry of authorization into Electronic Health Records and /or Utilization Review system, ensuring that all referrals are tracked through to a completed visit and a report is received.
- Collaborates with Providers, Health Center Nurses/Medical Assistants, and UM Nurses to obtain additional medical information and notifies UM Nurse of potentially urgent requests.
- Processes all referral requests according to Clinicas’ policies and procedures.
- Verifies member eligibility via insurance carrier and/or Medi-Cal web portal
- Participates in the introduction and implementation of new procedures.
- Makes recommendations regarding changes, improvements, or enhancements to appropriate staff.
- Assists with training and orienting new employees, as assigned.
- Coordinates and assists with obtaining surgery appointments and re-scheduling missed appointments as needed.
- Notifies patients of authorization status, as needed.
- Distributes denial letters to appropriate recipients.
- Attends meetings as assigned.
- Provides excellent customer service to patients, vendors and employees.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- High school diploma or GED required; AS degree and/or Medical Assistant Certificate or Medical Billing Certificate preferred.
- Cognitive Skills (Language, Math and Reasoning Ability): High reasoning, high language skills including medical terminology, critical thinking and critical problem solving skills required. Bilingual English/Spanish speaking and writing is required.
- Ability to work in a team environment is required.
- Excellent organizational skills are required.
- Prefer 2 years’ work experience in a medical environment (IPA or HMO preferred), with pre-authorizations and reimbursement.
- Familiar with regulations pertaining to various payer sources.
- Computer Skills: Ability to effectively use Word, Excel, access specific sites on the internet, document within electronic health records and/or authorization system with minimal typing/spelling errors, send e-faxes and email.
- Ability to work with a diverse group of people; handle multiple issues that are time sensitive and to ask appropriate questions.
- Must have reliable transportation to work.
Risk Manager
Compliance
Camarillo
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
Under the general supervision of the Compliance Officer, the Risk Manager will be responsible for the management of a comprehensive health and safety risk management program. The Risk Manager will identify and manage potential risks and liabilities within the organization and develop appropriate procedures and processes to help mitigate those risks.
ESSENTIAL FUNCTIONS AND RESPONSIBLITIES
The Risk Manager will be responsible for the following:
- Establish appropriate structures and processes in relation to risk reporting, incident management, and health and safety within Clinicas.
- Coordinate the development and review of relevant/required risk and incident management policies, procedures and guidelines.
- In conjunction with appropriate staff, assist in identification of potential risk through risk assessment, analysis of accidents/incidents and near miss incidents, periodic safety inspections and/or audits.
- Educate and train staff about potential risks.
- Develop and support systems and processes for incident management including communication and escalation of serious incidents (internally and to external agencies as applicable).
- Make recommendations to reduce, prevent or eliminate risks identified.
- Maintain a risk audit database and liaise with department heads in relation to issues arising
- Keep up to date with health & safety legislation and guidelines.
- Work with legal counsel in situations of filed claims (as applicable).
- Collect and analyze data to identify problems or vulnerabilities in Clinicas procedures.
- Perform other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
- Bachelor’s degree in healthcare administration, nursing, or a related field.
- Previous experience in healthcare risk management.
- Strong knowledge of local, state, and federal regulations.
- Proven ability to achieve results.
Scanning Clerk
Referral Center
Camarillo
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
JOB OBJECTIVE
This position will be under the supervision of the Chief Information Officer or their designee. The Scanning Clerk will be responsible for scanning various documents to convert them into electronic files and will perform other administrative duties.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Scanning Clerk will scan hard copy records to convert them into electronic files. This individual will be responsible to file and save the electronic file in the appropriate location and perform quality checks of the newly saved documents. The Scanning Clerk will perform other duties as assigned.
Additionally the Ultrasound Technician participates in all safety programs which may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
Individuals must be detail oriented have a strong ability to work independently and work well with others. Must have a high school diploma or GED or be attending classes to obtain their diploma. Experience with computers required. Experience scanning business documents desired. Must be able to frequently lift/move boxes up to 25 pounds.
Scheduling Agent
Call Center
Camarillo
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
JOB OBJECTIVE
The Scheduling Agent provides telephone assistance to all of Clinicas patients. This individual works under the supervision of the Call Center Manager. Works with a multi-cultural population of diverse socioeconomic backgrounds, ages and levels of education.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Scheduling Agent is responsible for performing the following duties:
- Receives inbound telephone calls and provides exceptional customer service.
- Makes outbound telephone calls as needed for special projects or outreach purposes.
- Responds to and communicates with patients in a timely manner utilizing text messaging software and the Patient Portal.
- Schedules patients’ appointments.
- Determines patients’ eligibility and ensures guidelines and frequency limitations are followed.
- Adheres to call center policies and procedures (adherence, production, quality, etc.).
- Makes necessary updates to patient information (demographics, insurance information, etc.) utilizing Electronic Practice Management (EPM).
- Documents telephone conversation in patient’s electronic medical record.
- Communicates with health center staff, including Providers utilizing Electronic Health Record (EHR) tasking system.
- Analyzes the situation and completes research to ensure no rework or follow-up is required.
- Interacts in a professional manner and works collaboratively Clinicas’ staff and patients.
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- High school diploma or equivalent required.
- Bilingual English/Spanish is required.
- Must have one year of customer service experience; demonstrated ability to listen effectively, use probing skills to obtain relevant information and establish rapport quickly.
EDUCATION, EXPERIENCE AND QUALIFICATIONS (Continued)
- Call center experience preferred in an automated customer service environment.
- Proficiency with use of computers and programs is required. The individual must be able to work with multiple programs and type in system while taking information by phone.
- Communicate professionally and effectively in writing and verbally; accurate spelling and grammar.
- In addition, have the ability to work in a fast-paced environment and proactively analyze and resolve problems.
DESCRIPTION OF LEVELS I, II, III, IV & Sr
Levels are determined by the individual’s job performance; production, quality, responsibilities, dependability, and knowledge. The individual must have a clear understanding of the call center and how it operates.
UM Coordinator
Quality Assurance and Utilization Management
Camarillo
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
Under the general supervision of the UM/QI Director, the UM Coordinator is responsible for processing phone, fax, and electronic authorization requests for medical services from physicians and hospitals (providers) in an efficient, accurate and customer-focused manner. This position will also assist healthcare providers in ensuring compliance as established by program guidelines.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Effectively handles authorization requests and inquiry phone calls from providers, balancing excellent customer service with efficiency and established turn-around times. Follows appropriate procedures for checking member eligibility, authorization history, and the status of provider participation within the contracted network. Based on the information provided by the provider and gathered from computer systems, determines the appropriate handling of each request. Utilizing accepted protocol, determines authorization requirements based on the type of service requested, the location of the service, and the provider specifics. Inputs review data into systems with minimal errors. Based on authorization rules and urgency, either approves the authorization request, or sends the nurse for review. Communicates authorization specifics to providers and members either verbally through phone calls or written through fax or mailed letters. Interprets a variety of instructions furnished in written and oral forms. Assists in preparing and submitting projects, reports or assignments as needed to meet department initiatives and/or objectives. Assumes responsibility for professional development of self and assists with training other staff members to contribute to their professional development. Attend meetings as assigned. Meet with staff at various health centers as assigned.
Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
EXPERIENCE AND EDUCATION REQUIREMENTS
- High school diploma or general education degree (GED) required.
- UM or CM certification preferred.
- Medical Assistant Certificate or LVN/RN/LSW preferred.
- Excellent verbal and written communication skills.Bilingual/Spanish preferred.
- Minimum one year related customer service, administrative or related experience required; or an equivalent combination of education, training and experience.Managed care experience preferred.
- Strong analytical and problem solving skills preferred.
- Strong organizational skills and attention to detail.
- Demonstrates excellent interpersonal skills.
Ability to navigate and master proprietary software programs, proficient in MS Office, basic computer and keyboarding skills.
Urgent Care- Licensed Vocational Nurse
Medical
Roberto S. Juarez
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
JOB OBJECTIVE
The Licensed Vocational Nurse (LVN) provides nursing services to ambulatory care patients and in emergency settings when necessary. Performs skilled tasks and paraprofessional nursing duties requiring specialized training. The LVN reports to the Health Center Manager and works under the direct supervision of the Lead Licensed Vocational Nurse and Medical Provider when providing patient care. Interacts with a multi-cultural population of diverse socioeconomic backgrounds, ages and levels of education.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Licensed Vocational Nurse performs the following duties:
- Provides nursing care to Health Center patients.
- Conducts patient screenings and assist provider with triaging.
- Physically and psychologically prepares patients for treatments, examinations, and scheduled diagnostic studies.
- Instructs patients on proper use of medical equipment and teaches them skills to care for their particular medical needs.
- Is responsible for recognizing and interpreting symptoms and reporting condition of patient to the attending physician.
- Documents patient visits utilizing electronic health records system.
- Keeps inventory of stock medicines available and makes weekly drug and medical supply orders.
- Administers treatment and medication under physician’s orders, except for intravenous medications.
- Verifies and administers immunizations upon physician’s orders.
- Prepares in-house monthly EHR reports.
- May provide supervision of Medical Assistant personnel.
- Coordinates patient flow activities and assists with patient records audit for their quality of care system.
- Participates in Quality Improvement as necessary.
- Adheres to and follows established nursing policies, procedures and practices.
- May float to other Clinicas sites when additional coverage is needed.
- Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
- Provides excellent customer service to patients, vendors and employees.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES (Continued)
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
High School diploma or equivalent required. Must be a graduate of an approved program in vocational nursing practices and techniques from an accredited school of nursing and possess a current Vocational Nurse license issued by the state of California. Must have completed phlebotomy coursework and possess IV Therapy and Blood Withdrawal Certification. Must be able to administer immunizations and injections. Knowledgeable in measures for preventing spread of diseases. Ability to use sterilizing equipment and be knowledgeable in methods of handling sterile material and dressings is required.
Current CPR certification is required. Must have knowledge of first aid procedures and have the ability to render such aid in case of emergency. Must be able to communicate professionally and effectively in writing and verbally; accurate spelling and grammar. Bilingual in English and Spanish is required. Proficiency with use of computers and programs is required. Must have the ability to establish effective relationships with patients and fellow staff. Must have reliable transportation, as may be required to float to other Health Centers as needed.
Urgent Care- Medical Assistant
Medical
Roberto S. Juarez
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
JOB OBJECTIVE
The Medical Assistant I, II, III (MA) performs clinical and administrative duties in support of medical Providers. Interprets Providers’ orders in terms understandable to patients of varied educational and cultural backgrounds. Interacts with a multi-cultural population of diverse socioeconomic backgrounds and ages. Reports to the Health Center Manager and works under the direct supervision of medical professional staff, Lead Nurse, Lead LVN or Lead Medical Assistant.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Medical Assistant is responsible for performing the following duties:
- Interviews patients to obtain medical information and measures their vital signs.
- Escorts patients to exam rooms and prepares for the medical provider.
- Documents patients’ medical history, vital statistics and information such as test results in the electronic health records (EHR) system.
- Collects blood, tissue or other laboratory specimens as requested by medical provider and prepares them for testing.
- Prepares and administers medications as directed by medical provider.
- Translates and explains treatment procedures, medications, diets and medical provider’s instructions to patients.
- Performs blood draws, administers immunizations and injections.
- Prepares treatment rooms for patient examinations, keeping the rooms neat, clean and fully stocked.
- Cleans and sterilizes instruments and disposes of any contaminated supplies.
- Changes dressings on wounds.
- Contacts medical facilities or departments to schedule patients’ tests and/or admissions (on as-needed basis).
- Performs general office duties such as answering phones and completing forms when necessary.
- Takes inventory and orders medical, lab and office supplies and equipment.
- Maintains logs for recall purposes.
- Performs routine laboratory tests and performs daily testing controls.
- Operates electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
- Adheres to and follows universal precautions.
- Adheres to and follows established nursing policies, procedures and practices.
- Rotates to other Health Centers as needed.
- Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
- Provides excellent customer service to patients, vendors and employees.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
Medical Assistant I:
Must have received formal training and be certified as a Medical Assistant from an accredited school. Formal training and certification may be substituted with 1-2 years of work experience. Must have completed phlebotomy coursework, be able to draw blood and administer immunizations and injections. Phlebotomy certificate is desirable. Current CPR certification is required. Proficiency with use of computers and programs is required. Bilingual in English and Spanish is required. Must have the ability to establish effective relationships with patients and fellow staff; be a team player, self-motivated and detail oriented. Must have reliable transportation, as may be required to rotate to other Health Centers as needed.
Medical Assistant II & III:
Must be a certified Medical Assistant and have a minimum of 1 of year experience. Must have completed phlebotomy coursework, be able to draw blood and administer immunizations and injections. Phlebotomy certificate is desirable. Current CPR certification is required. Proficiency with use of computers and programs is required. Bilingual in English and Spanish is required. Must have the ability to establish effective relationships with patients and fellow staff. Must be a team player, self-motivated and detail oriented. Must have reliable transportation, as may be required to rotate to other Health Centers as needed.
The Medical Assistant II & III are distinguished from Medical Assistant I in their ability to efficiently perform the job responsibilities of a Medical Assistant I and by additional medical skills, knowledge and capabilities as follows:
Under the general direction and supervision of the Charge Nurse, Licensed Vocational Nurse or Lead MA the Medical Assistant II & III must possess excellent nursing skills, as well as documentation abilities in EHR system. Must be willing and able to provide leadership, training and supervision to other Medical Assistants in the absence of the Lead Nurse, Lead LVN or Lead Medical Assistant. Must be a team player, be detail oriented, self-motivated and work efficiently and independently with minimal supervision. Must be dependable and reliable with assigned job responsibilities. These position levels require a thorough understanding of Clinicas’ personnel and nursing policies and procedures, as well as the medical services in place.
Urgent Care- Patient Service Rep
Medical
Roberto S. Juarez
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
JOB OBJECTIVE
The Patient Services Representative (PSR) provides front office clerical and administrative support to the Health Center’s medical, dental, optometry and mental health departments. Works under the supervision of the Health Center Manager. Works with a multi-cultural population of diverse socioeconomic backgrounds, ages and levels of education.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The PSR may be responsible for performing some or all of the following duties:
- Provides excellent customer service to patients, vendors and employees
- Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients
- Works in a fast-paced environment and proactively analyze and resolve problems
- Assists patients with completion of intake forms
- Answers phones; documents telephone calls when applicable
- Determines if patient qualifies for sliding fee program; refers patients to enrollment specialist when necessary
- Verifies insurance eligibility; submits insurance authorization requests as required by insurances
- Receives and posts payments with correct payer code to patient accounts
- Collection of payment at time of service
- Scans documents into proper categories in patients’ electronic health record
- Schedules new and follow-up appointments; confirms next-day appointments
- Adheres to front desk policies and procedures
- Updates patient files utilizing Electronic Health Records
- Processes requests for Release of Records by reviewing, copying or typing special letters/summaries of records as indicated by Provider or Health Center Manager
- Reviews daily charges
- Works closely with back office staff to prioritize patients that need to be triaged
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance
- Performs other duties as assigned including participation in all safety programs, which may include assignment to an emergency response team
EDUCATION, EXPERIENCE AND QUALIFICATIONS
High school diploma or equivalent required. Must have one year of clerical and/or customer service experience, preferably in a medical, dental, optometry or mental health office. Proficiency with use of computers and basic programs is required. Must be bilingual English/Spanish. Must communicate professionally and effectively in writing and orally; accurate spelling and grammar are necessary. Must have the ability and desire to provide excellent customer service. Knowledge of Medi-cal and insurance billing requirements is desirable, including ICD-9/ICD-10 and CPT codes. Must have reliable transportation, as may be required to rotate to other Health Centers as needed.
Urgent Care- X-Ray Tech
X-Ray
Roberto S. Juarez
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
JOB OBJECTIVE
Under the general direction and supervision of the Physician, the X-Ray Technician (XRT) performs radiographic procedures at a technical level not requiring constant supervision. Utilizes independent judgment, ingenuity and initiative in application of prescribed ionizing radiation for radiological diagnosis. Interprets Physician’s orders in terms understandable to patients of varied educational and cultural backgrounds. Interacts with a multi-cultural population of diverse socioeconomic backgrounds and ages. Reports to the Health Center Manager.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The X-Ray Technician is responsible for performing the following duties:
- Produces radiographs and provides immobilization devices as required.
- Provides protection in accordance with prescribed safety standards.
- Selects and operates equipment as directed.
- Selects proper technical factors on an individual patient basis according to Provider’s request.
- Is responsible for the delegated areas of authority in the performance of routine or specific procedures.
- Practices sterile techniques and prevents cross contamination.
- Assists in performing first aid when necessary.
- Documents patient visits and results in electronic health records system.
- Maintains organization and cleanliness of work area and equipment.
- Secures supplies and equipment.
- May assist in the development of technical factors.
- May assist in the use of a variety of equipment and procedures not routinely utilized.
- Interacts in a professional manner and works collaboratively Clinicas’ staff and patients.
- Provides excellent customer service to patients, vendors and employees.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
Must have a high school diploma or equivalent. Completion of a formal radiological technology training program from an accredited school which meets the requirements of the California Bureau of Radiological Health is required. Must have a valid certificate from the California Bureau of Radiological Health. Current CPR certification is required. Must be a team player, be detailed oriented, self-motivated and work efficiently and independently with minimal supervision. Must have the ability to establish effective relationships with patients and fellow staff. Proficiency with use of computers and programs is required. Must have reliable transportation. Bilingual in English and Spanish is preferred.
Women's Health Case Manager
Health Education
Ventura
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Women’s Health Case Manager is responsible for performing the following duties:
- Informs patients about the availability of EWC services.
- Interviews patients to obtain accurate and complete demographic, financial and eligibility information.
- Researches and verifies patient diagnosis and eligibility for a variety of women’s programs including EWC-BCCTP coverage.
- Properly completes EWC-BCCTP enrollment applications through electronic and manual systems.
- Clarifies professional/medical instructions to patients and provides supportive educational counseling to reinforce Provider instructions.
- Provides case management services for individuals on EWC-BCCTP, generates patient letters and bills encounters following program guidelines.
- Utilizes data analytics systems to capture potential patients for education services and for case management purposes.
- Documents all patient encounters using electronic health record systems, scans documents into health record. Compiles and prepares monthly report.
- Works with current department grants providing support to meet requirements.
- Conducts CDCR in-service activities which educate CDCR staff about EWC-BCCTP program protocols.
- Conducts outreach activities which include patient presentations on Women’s Wellness and health screenings within the health center and community setting. Promotes services via in-person, broadcast & social media as requested.
- Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Will be required to both capture and provide information that is of a sexual health nature which will involve family planning.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Will work individually as well as in group settings with minimal supervision
- Complete and maintain program certifications as assigned by supervisor.
- Will work extended hours and weekends as needed.
- Performs other duties as assigned, including participation in all safety programs, which may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- Bachelor’s degree in health education or related field is required.
- Must have experience delivering Health Education messages to communities.
- Experience in a medical setting providing health education to patients is preferred.
- Should have a strong desire to improve the health and well-being of target populations.
- Be a self-motivated, independent, innovative thinker and a resourceful problem solver.
- Must have dedication to team work and the ability to deliver exceptional patient service.
- Must be able to perform work in both community and professional settings.
- Must possess excellent verbal and written communication skills, strong grammar and spelling with a high degree of accuracy.
- Proficiency with use of computers is required, as well as a proficient level of typing.
- Must be bilingual, English/Spanish.
- Must be flexible with work schedule and be available to work weekends and evenings as requested.
- Must have reliable transportation.
WHCM I: Bachelor’s Degree in Health Education or related field and a minimum of two years of experience delivering Health Education messages to communities.
WHCM II: Bachelor’s Degree and two years’ experience as a WHCM I or Health Educator or a Master’s Degree from an accredited school in the public health field and one year experience.
WHCM III: Two years of experience as a WHCM II.
WHCM IV: Two years of experience as a WHCM III.
WHCM Sr.: Four or more years of experience as a WHCM
X-Ray Technician (Full-scope)
X-Ray
Karen R. Burnham
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
JOB OBJECTIVE
Under the general direction and supervision of the Physician, the X-Ray Technician (XRT) performs radiographic procedures at a technical level not requiring constant supervision. Utilizes independent judgment, ingenuity and initiative in application of prescribed ionizing radiation for radiological diagnosis. Interprets Physician’s orders in terms understandable to patients of varied educational and cultural backgrounds. Interacts with a multi-cultural population of diverse socioeconomic backgrounds and ages. Reports to the Health Center Manager.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The X-Ray Technician is responsible for performing the following duties:
- Produces radiographs and provides immobilization devices as required.
- Provides protection in accordance with prescribed safety standards.
- Selects and operates equipment as directed.
- Selects proper technical factors on an individual patient basis according to Provider’s request.
- Is responsible for the delegated areas of authority in the performance of routine or specific procedures.
- Practices sterile techniques and prevents cross contamination.
- Assists in performing first aid when necessary.
- Documents patient visits and results in electronic health records system.
- Maintains organization and cleanliness of work area and equipment.
- Secures supplies and equipment.
- May assist in the development of technical factors.
- May assist in the use of a variety of equipment and procedures not routinely utilized.
- Interacts in a professional manner and works collaboratively Clinicas’ staff and patients.
- Provides excellent customer service to patients, vendors and employees.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
Must have a high school diploma or equivalent. Completion of a formal radiological technology training program from an accredited school which meets the requirements of the California Bureau of Radiological Health is required. Must have a valid certificate from the California Bureau of Radiological Health. Current CPR certification is required. Must be a team player, be detailed oriented, self-motivated and work efficiently and independently with minimal supervision. Must have the ability to establish effective relationships with patients and fellow staff. Proficiency with use of computers and programs is required. Must have reliable transportation. Bilingual in English and Spanish is preferred.