Career Listings

The Database Administrator is responsible for systems administration and data management tasks.  Ensures proper and timely communication and resolution of system issues. Provides systems support to clinic sites and operations users; troubleshooting and recovery of EHR workstation functionality. Supports patient processing, clinical tracking and reporting activities; works with medical providers and Information Technology (IT) staff and recommends changes to database management systems and templates. Responsible for training of employees on system use, proper access to the corporate network, use of application software and other related clinical software. The DBA will adhere to and promote compliance with the organization’s Information Technology policies and procedures and will rely on instructions and pre-established guidelines to perform the duties and responsibilities of the job. Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

Under the general supervision of the Outreach Coordinator, Health Center Manager, and oversight of the Director of Health Education and Prevention Programs, the Enrollment Specialist performs a variety of registration and financial screening functions with the objective of determining eligibility for medical care coverage under the terms of various private and public health care and financial services assistance programs. This position will be primarily entail evening and weekend work out in the community. The Enrollment Specialist is responsible for performing the following duties: • Researches and verifies patient eligibility for different programs and insurance coverage • Registers and interviews patients to obtain accurate and complete demographic and financial information. • Informs patients about the availability of governmental funded and discount programs. • Properly completes enrollment applications through electronic and manual systems. • Provides case management services for individuals and families on public and private health insurance programs. • Provides excellent customer service to patients, vendors and employees. • Must have reliable transportation to be used during working hours for off-site appointments and outreach activities.

Clinicas Del Camino Real, Inc. has been providing quality primary and preventative health care services to the residents of Ventura County since 1971. We have an exciting opportunity for a Health Center Manager (HCM) to join our team of professionals and direct the day-to-day operations. In this role, the HCM will report to the Operations Manager and will work collaboratively with the Management team and other staff to actively support and carry out Clinicas' mission. The HCM will interact with a multi-cultural population of diverse economic backgrounds, levels of education and ages. • The HCM hires, orients and trains staff • Provides instruction for functions unique to the health centers’ scope of services. • Identifies and analyzes operational issues, trends or progress in meeting performance measures and ensuring quality care. • Analyzes and monitors health center operations such as patient flow issues, reviewing appointment scheduling, bank deposits, daily charges, ordering supplies, etc. • Assures that all records (Clinical) are maintained to meet State Licensing Certification, HIPAA, Joint Commission and other State and National standards. • Reviews and monitors ICD-9 and CPT coding requirements. • Consults with Operations Managers, Medical Director, Clinical Leads and/or other management staff regarding clinical and operational issues. • Ensures maintenance, safety and cleanliness of the health center(s). • Supervises professional staff and consults with the Operations Manager and Medical Director regarding Provider performance. • Resolves and responds to complaints from patients and staff. • Evaluates staff based on performance standards and expectations. • Provides excellent customer service to patients, vendors and employees.

The Lead Referral Coordinator provides support to the Referral Center Manager (RCM) with the daily operation of the unit and assists with the oversight of the referral center during the absence of the RCM. The Lead Referral Coordinator works under the supervision of and reports to the Referral Center Manager.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The Lead Referral Coordinator may be responsible for performing some or all of the following duties:

• Serves as liaison and resource for Referral Center staff.
• Maintains provider relations. Troubleshoots issues and concerns related to, or from, Specialty/Diagnostic Providers.
• Assists in the training of new Referral Coordinators and other Referral Centers staff.
• Maintains, monitors, and edits Provider distribution list.

• Monitors productivity of Referral Coordinators.
• Generates productivity, status and other reports on a weekly and monthly basis, or as needed.

• Assists with monthly staff meeting preparation. May present on topics such as process changes, updates, company policies, etc.
• Coordinates Referral Coordinators’ schedules.
• Audits Referral Coordinator customer service calls for quality and accuracy. Conducts necessary follow up in the form of reinforcement, coaching, training and discipline when needed.
• Assists the RCM with timecard approvals and requests for time off as needed.

• Assists with writing and presenting of performance evaluations.
• With guidance from RCM, addresses performance and other disciplinary matters as needed.

• Provides excellent customer service to patients, vendors and employees.
• Interacts in a professional manner and works collaboratively Clinicas’ staff, departments, and patients.
• May be assigned duties as a Referral Coordinator including permanent assignment of referral orders according to business needs.
• May assist patients with mental illness, substance abuse problems and or/emotional disturbance.

• Performs other duties as assigned, including participation in all safety programs which may include assignment to an emergency response team.

Functions and Responsibilities: • Performs technical supportive patient care services, utilizing training provided by a certified national or private Medical Assistant school. • Performs routine medical tasks and records information about the patient for the provider. • May assist the provider with patient procedures and may participate in basic administrative and clerical clinic tasks. • Floating to other Health Centers is a requirement.

The Patient Services Representative (PSR) works under the supervision of the Health Center Manager. The PSR is the first point of contact for our patients and some of the duties include: • Greeting patients upon arrival and assisting them through the registration process. • Receives payments. • Completes patient’s intake forms and determines eligibility for patients’ ability to pay or their qualification in assistance programs. • Schedules and confirms appointments and works closely with the back-office to ensure an efficient and pleasant visit for our patients.

JOB OBJECTIVE

The Information Systems Administrator (ISA) reports directly to and is under the direct supervision of the IS Manager. The ISA will administer and support client workstation and server systems hardware, operating systems and applications software. The ISA will align with the IT objectives towards the delivery of effective IT solutions, systems security, reliability and performance. The ISA will adhere to and promote compliance with the organization’s information systems policies and procedures. The ISA will rely on instructions and established guidelines to perform the functions of the position.

ESSENTIAL FUNCTIONS AND RESPONSIBLITIES

Administer and support workstation and server hardware, server operating system software, application and office productivity software and network resources; administer data backup; troubleshoot and recover workstation, server and network functionality; support patient processing, clinical tracking and reporting activities; ensure proper and timely communication and resolution of systems issues; train employees on systems use, proper access to corporate network and available resources, use of office software tools and use of business software; other systems administration and support tasks as assigned. Additional duties may also include participation in all safety programs which may include assignment to an emergency response team.