Career Listings

Under the general supervision of a member of Management, the Administrative Assistant will perform a variety of office and administrative functions.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Receives and screens requests of persons wishing appointments with Management; schedules and maintains calendar of appointments; screens callers, both in person and by telephone to determine the nature of question; handles routine inquiries independently; types a wide variety of internal/external correspondence, reports, proposals, etc; attends regularly scheduled monthly meetings, prepares agenda and corresponding minutes; composes/drafts routing correspondence as required; develops and maintains administrative files, assists as requested in the preparation of departmental projects, procedures and the implementation thereof; opens and routes incoming mail and email; delivers and picks up mail on assigned times of the day.  The Administrative Assistant III and IV may oversee administrative staff or support Chief Executive Officer.

Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

JOB OBJECTIVE 

As a member of Data Management Group, the developer will provide the expertise in SQL Server BI Development and work with various data repositories.  The developer will be working to develop full stack BI solutions which include implementing of data warehouse, ETL process, data analytics, predictive analysis/trends/patterns, data quality, data governance, interactive visualization, and dynamic reporting.  The developer is responsible for leading the development of reporting and analytics solutions for Clinicas’s electronic health record (EHR) system by gathering business needs, documenting requirements, identifying appropriate data sources, and developing reports and dashboards.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Responsibilities:

The Data Warehouse/BI Developer II is responsible to perform all of, but not limited to, the following duties:

• Develops reports, self-service/interactive dashboards, and analytics packages using business intelligence suite of tools such as Tableau, SSAS, SSRS, SSIS, SSDT, power view, power pivot
• Calculates clinical metrics using healthcare data from various sources
• Extracts, integrates and processes data to support reporting of provider’s clinical performance, risks, outcomes, and population’s health
• Designs and automates data preparation and reporting programs
• Validates the integrity and accuracy of data
• Participates in project planning, report formats and statistical methodologies
• Investigates and evaluates alternative solutions to meet business needs
• Develops data models, architects and builds scalable/high availability data warehouse environments
• Supports the EMR, EPM, claim, and finance data warehouse
• Acts as an informed and thought partner with business users to analyze data to find answers to complex problems
• Acts as a liaison with end-users to collaborate on short and long term reporting requirements
• Determines project requirements for reporting activities and prepare project plans
• Translates requirements into repository and design; document all design specifications
• Assists in defining best practices and implementation standards for the data warehouse and across business intelligence and reporting delivery tools
• Independently and/or collaboratively develops solutions that are high performance
• Provides technical and administrative support of complex, enterprise-wide analytics systems to ensure data integrity and proper system functioning
• Adheres to and promotes best practices and standards work for all recurring activities.
• Mentors less experienced team members and business users on analytics principles and best practices
• Stays current on relevant industry developments – payment reform, regulations, quality measurement, performance improvement, and Meaningful Use

The Database Administrator is responsible for systems administration and data management tasks.  Ensures proper and timely communication and resolution of system issues. Provides systems support to clinic sites and operations users; troubleshooting and recovery of EHR workstation functionality. Supports patient processing, clinical tracking and reporting activities; works with medical providers and Information Technology (IT) staff and recommends changes to database management systems and templates. Responsible for training of employees on system use, proper access to the corporate network, use of application software and other related clinical software. The DBA will adhere to and promote compliance with the organization’s Information Technology policies and procedures and will rely on instructions and pre-established guidelines to perform the duties and responsibilities of the job. Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

Under the general supervision of the Outreach Coordinator, Health Center Manager, and oversight of the Director of Health Education and Prevention Programs, the Enrollment Specialist performs a variety of registration and financial screening functions with the objective of determining eligibility for medical care coverage under the terms of various private and public health care and financial services assistance programs. This position will be primarily entail evening and weekend work out in the community. The Enrollment Specialist is responsible for performing the following duties: • Researches and verifies patient eligibility for different programs and insurance coverage • Registers and interviews patients to obtain accurate and complete demographic and financial information. • Informs patients about the availability of governmental funded and discount programs. • Properly completes enrollment applications through electronic and manual systems. • Provides case management services for individuals and families on public and private health insurance programs. • Provides excellent customer service to patients, vendors and employees. • Must have reliable transportation to be used during working hours for off-site appointments and outreach activities.

Clinicas Del Camino Real, Inc. has been providing quality primary and preventative health care services to the residents of Ventura County since 1971. We have an exciting opportunity for a Health Center Manager (HCM) to join our team of professionals and direct the day-to-day operations. In this role, the HCM will report to the Operations Manager and will work collaboratively with the Management team and other staff to actively support and carry out Clinicas' mission. The HCM will interact with a multi-cultural population of diverse economic backgrounds, levels of education and ages. • The HCM hires, orients and trains staff • Provides instruction for functions unique to the health centers’ scope of services. • Identifies and analyzes operational issues, trends or progress in meeting performance measures and ensuring quality care. • Analyzes and monitors health center operations such as patient flow issues, reviewing appointment scheduling, bank deposits, daily charges, ordering supplies, etc. • Assures that all records (Clinical) are maintained to meet State Licensing Certification, HIPAA, Joint Commission and other State and National standards. • Reviews and monitors ICD-9 and CPT coding requirements. • Consults with Operations Managers, Medical Director, Clinical Leads and/or other management staff regarding clinical and operational issues. • Ensures maintenance, safety and cleanliness of the health center(s). • Supervises professional staff and consults with the Operations Manager and Medical Director regarding Provider performance. • Resolves and responds to complaints from patients and staff. • Evaluates staff based on performance standards and expectations. • Provides excellent customer service to patients, vendors and employees.

• Provide nursing care to clinic patients • Prepare patients physically and psychologically for treatment examinations, and scheduling diagnostic studies • Teach patients to care for their particular needs • Responsible for recognizing and interpreting symptoms and reporting condition of patients to the attending physician • Responsible for keeping inventory of stock medicines available and making drug and medical supply orders bimonthly or as needed • Administer treatments and medication under physician’ orders • Responsible for preparing in-house monthly reports as well as immunization report • Provide supervision of appropriate personnel, coordinate patient flow activities and assist with peer review of patient records in their quality of care system.

The Patient Services Representative (PSR) works under the supervision of the Health Center Manager. The PSR is the first point of contact for our patients and some of the duties include: • Greeting patients upon arrival and assisting them through the registration process. • Receives payments. • Completes patient’s intake forms and determines eligibility for patients’ ability to pay or their qualification in assistance programs. • Schedules and confirms appointments and works closely with the back-office to ensure an efficient and pleasant visit for our patients.

JOB OBJECTIVE

Under the general supervision of the Operations Manager, the Referral Manager directs, manages and analyzes all referral activities, including the referral appointment process, resolution of problems, tracking of referral metrics and staff supervision.  The Referral Manager works closely with internal and external parties to achieve organizational goals, most importantly a closed loop process for patient referrals.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The Referral Manager is responsible for performing the following duties:

• Coordinates the work of and provides hands-on supervision of Referral Coordinators to manage referral appointment requests from all Clinicas’ health centers.
• Directs all departmental activities including scheduling, staffing and daily operations as well as administrative duties such as problem resolution and quality assurance monitoring.  Throughout the referral coordination process, monitors the status of referral requests and facilitates process to ensure patients secure referral appointments on a timely basis.
• Responsible for the hiring, training, on-going supervision and evaluation of all referral coordinator staff.  Coordinates and ensures the comprehensive orientation of new department employees and assesses baseline competency.  Works with the Human Resources Department in the recruitment of appropriate staff.
• Coordinates work schedules, coverage plans and assignments for referral coordinators.
• Ensures staff members follow departmental and organizational policies and procedures, including thorough knowledge of the referral appointment request process and compliance with Clinicas’ mission statement.
• Provides clear directions, consistent and timely feedback to referral coordinator staff.  Promotes teamwork in daily activities, exercises diplomacy and consistently uses effective communication skills, acting as a role model to employees.
• Communicates with clinic staff, internal providers, patients, and external providers regarding scheduling issues. Follow-up and other necessary issues related to referral appointment management.  Throughout the referral coordination process, ensures that all involved parties are aware of the referral status and expected time frames for service delivery.
• Identifies opportunities for operations improvement, and works collaboratively with the Chief Medical Officer and Operations Manager for performance-related issues; as well as for annual performance reviews.
• Works with management to set annual departmental goals and objectives and takes responsibility for the achievement of these goals and objectives on a timely basis.
• Responsible for the regular analysis of metric and performance reports to track referral appointment cycle and report and monitor the day-to-day operations of the Referral Department.  Works with management and staff to review performance reports, identify gaps, and improve processes in order to meet requirements for highest accreditation by accrediting agencies.
• Compliance with Employee Health Services.
• Participates in the development of departmental policies.
• Ensure compliance with:
  • Performance evaluations
  • Agency and clinic/Department orientation of new employees
  • Regulatory guidelines and deadlines
• Facilitates related services for health center patients as appropriate with respect to their confidentiality and privacy.
• Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.
• Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

JOB OBJECTIVE

The Information Systems Administrator (ISA) reports directly to and is under the direct supervision of the IS Manager. The ISA will administer and support client workstation and server systems hardware, operating systems and applications software. The ISA will align with the IT objectives towards the delivery of effective IT solutions, systems security, reliability and performance. The ISA will adhere to and promote compliance with the organization’s information systems policies and procedures. The ISA will rely on instructions and established guidelines to perform the functions of the position.

ESSENTIAL FUNCTIONS AND RESPONSIBLITIES

Administer and support workstation and server hardware, operating system software, application and office productivity software and network resources; administer data backup; troubleshoot and recover PC workstation, server and network functionality; support patient processing, clinical tracking and reporting activities; ensure proper and timely communication and resolution of systems issues; train employees on systems use, proper access to corporate network and available resources, use of office software tools and use of business software; other systems administration and support tasks as assigned. Additional duties may also include participation in all safety programs which may include assignment to an emergency response team.