Clinicas is committed to improving and protecting the health of our community and those we serve. As a health care organization, we aim to lead by example and therefore, COVID vaccination is a requirement for all Clinicas employees (exceptions exist only for those who cannot obtain the vaccine due to religious beliefs or qualifying medical reasons). Proof of full vaccination will be requested.
One element that distinguishes Clinicas del Camino Real, Inc. from the rest is the compassion with which we deliver our services to the general and underserved population in our community. We are proud to have a family of professional and caring individuals who together comprise such a significant entity in the county of Ventura. Ever since our first health center opened its doors over forty years ago, we have continued to grow, improve and expand our services. It certainly would not be possible to accomplish this without the dedication, commitment and ownership that our workforce takes over this prestigious health care organization. If you are someone who wants to work for an organization that makes a difference and have a desire to make an impact on the wellbeing of our local community through your work, we encourage you to apply to become part of our team!
For the Provider Job Listing, please visit Provider Opportunities page.
The following job openings are currently available:
Online Application - General
Administration
Ventura County
Wage: Wage Type:This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
Business Intelligence Developer - Data Science & Analytics
Business Intelligence and Data Analytics
Camarillo
Wage:$92,064.00 - $139,720.00
Wage Type:Salary
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
JOB OBJECTIVE
As a membfer of Data Management Group, the developer will provide expertise in SQL Server development and statistical modelling tools such as R programing, Python programing, TabPy, SPSS, and work with various data mining techniques to implement impactful analysis such as prospective risk and cost analysis. The developer will also be working to develop healthcare analytic solutions which include implementing of complex T-SQL stored procedures, predictive statistical models, interactive visualization, and dynamic reporting. The Developer is responsible for leading the development of reporting and analytics solutions for Clinicas’ electronic health record (EHR) system by gathering business needs, documenting requirements, identifying appropriate data sources, and developing reports and dashboards. Developers interact with a multi-cultural population of diverse socioeconomic backgrounds, levels of education and ages.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Healthcare Data Science & Analytics Developer II is responsible to perform all, but not limited to, the following duties:
- Designs and creates statistical models such as regression model and classification model
- Uses mathematical models to generate sample data and make predictions about patient health care such as no show, diabetes detection & a1c poor control, rising risk population, and high cost patients
- Applies statistical modelling to EHR and Claim data to identify relationships between variables
- Acts as an informed and thought partner with business users to analyze data to find answers to complex problems
- Acts as a liaison with end-users to collaborate on short and long term reporting requirements
- Determines project requirements for reporting activities and prepares project plans
- Translates requirements into repository and design; documents all design specifications
- Assists in defining best practices and implementation standards for the data warehouse and across business intelligence and reporting delivery tools
- Independently and/or collaboratively develops solutions that are high performance
- Provides technical and administrative support of complex, enterprise-wide analytics systems to ensure data integrity and proper system functioning
- Adheres to and promotes best practices and standards work for all recurring activities
- Mentors less experienced team members and business users on analytics principles and best practices
- Stays current on relevant industry developments—payment reform, regulations, quality measurement programs such as UDS, HEDIS, and Meaningful Use, performance improvement
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response tea
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- 3+ years working experience in technical design of data analytics models, such as SQL
- 3+ years working experience in developing ETL process and SQL programming skills
- Working knowledge in creating predictive analytical modelling (using SAS, TabPy, Python, R, or SPSS)
- Working knowledge with visualization tools such as Tableau, QlikView, and power BI.
- Understanding of database structures, theories, principles, and practices
- Understanding of ETL and data warehouse principles
- Working knowledge in T-SQL creating complex stored procedures and views
- Ability to translate business questions and requirements into reports, views, and BI query objects
- Experience in gathering, documenting, prioritize and tracking requirements
- Proven experience in standardizing process, setting up, supporting, and troubleshooting production systems
- Ability to be a self-motivated, high performance contributor
- Able to effectively work with ambiguity and incomplete information
- Ability to work with a minimal amount of direction while being pro-active in keeping management informed of project related issues.
- Able to work well with people from all levels within organization.
- Ability to respectfully question ideas and share a point of view with others in support of the business requirements and needs
- Ability to work well under pressure and adapt to changes in priority
- An excellent team player and willing to assist and train other team members to accomplish common goal
- Consistently demonstrate forward thinking. Strong aspiration to learn new technologies
- Consistently demonstrate excellent analytical, mathematical and problem solving skills
Additional Considerations:
- Working knowledge of various BI and visualization tools is a plus (MicroStrategy, WebFocus, DataStage, Informatica etc.)
- Other programing language (.NET, C#, PowerShell, XML, Python) is a plus
- Knowledgeable in predictive analytics (using SAS, R, or SPSS) is a plus
Required education:
- A bachelor's degree in Computer Science or closely related field is required
DESCRIPTION OF LEVELS I, II, III, IV AND SENIOR
Levels are determined by the individual’s job experience and performance; level, scope and complexity of duties assigned and overall knowledge to the extent that the individual works with minimal supervision.
Claims Examiner III
Managed Care
Camarillo
Wage:$25.00 - $50.00
Wage Type:Hourly
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
Under the direction of the Claims Supervisor, the claims processor is responsible for receiving claims and processing adjudicating the claims in an expedient manner. Responsible for provider claims verification and adjudication. Responsible for meeting the performance measurement standards for productivity and accuracy cor the specifics claims. HCFA and UB.Ensure the privacy of security of PHI, as outlined in health plans and policies relating to HIPAA compliance.
The Claims Examiner is responsible for the following:
- Verifying and adjudicating provider claims in moderate complexity categories.
- Adjudicate all professional and outpatient facility claims including Coordination of Benefits, denials, and reduction in service notifications.
- Responsible for meeting or exceeding production and quality standards for specific types of claim forms, professional (HCFA) and/or institutional (UB).
- Route claims that cannot be finalized.
- Research, resolve, and respond to inquiries and problems of a moderately complex nature.
- Follow documented claims policies and procedures.
- Interface with other departments, when necessary, regarding claims issues.
- Participate in Claims Department staff meetings, and other activities as needed.
- Ensure the privacy and security of PHI (Protected Health Information) as outlined in health plans policies and procedures relating to HIPAA compliance.
- May be responsible for mentoring newer associates.
- Perform other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
- Possession of a high school degree or equivalent.
- Experience in examining and processing medical claims; professional or institutional. Medicare/Medi-Cal experience preferred. Level I-II: 1-3 years of experience.Level III-IV: Over 3 years experience.
- Experience with claim adjustments, provider appeals and/or disputes preferred.
- Intermediate knowledge of medical terminology.
- Communication and analytical skills.
- Strong computer and data entry skills.Advanced 10 key 70 strokes per minute. Typing 50 WPM.
- Knowledge of CPT, ICD, and HCPCS codes.
Community Health Worker
Health Education
Maravilla
Wage:$19.00 - $27.45
Wage Type:Hourly
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
Under the general supervision of the Health Education Associate Director, Health Center Manager and oversight from the Director of Health Education and Prevention Programs, the Community Health Worker (CWH) works to encourage healthy lifestyles and wellness by educating individuals and the community about behaviors that can prevent disease and other health problems. The CHW provides education in both individual and group setting from within CDCR Health Centers. The CHW interacts with a multi-cultural population of diverse socioeconomic backgrounds, levels of education and ages.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Community Health Worker is responsible for performing the following duties:
- Clarifies professional/medical instructions to patients and provides supportive educational counseling to reinforce provider instructions.
- Serves as an interpreter between provider and patient as needed.
- Conducts education at the appropriate level in a variety of areas including but not limited to preventative care, prenatal care, reproductive health, nutrition, chronic diseases, oral health and pediatrics.
- Assesses the needs of the targeted audience and helps develop goals and objectives to meet their needs.
- Utilizes a variety of resources to provide education including Department curricula, written educational materials, brochures, posters, models and videos.
- Works with state and federal public health programs by providing education, case management and billing following program guidelines.
- Utilizes data analytics systems to capture potential patients for education services and for case management purposes.
- Conducts maternity tours at the contracted hospitals for prenatal patients.
- Provides patient advocacy including assistance with community referrals, disability & paid family leave forms, WIC, medication assistance and other advocacy services aiding as a liaison to connect patients to resources
- Documents encounters using electronic health records, HED data base and other applicable forms.
- Works with current Department grants providing support to meet requirements.
- Conducts group presentations and health screenings within the health center and community settings.
- Promotes services via in-person, broadcast & social media as requested.
- Provides support with in-house staff trainings and development of Department programs.
- Will be required to both capture and provide information that is of a sexual health nature which will involve family planning.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Perform other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
KNOWLEDGE AND ABILITIES
- Basic knowledge of health related topics and general health guidelines.
- Have the ability to comprehend, translate, and document routine oral and written medical instructions.
- Ability to work individually as well as in group settings with minimal supervision.
- Work with people of different cultural, ethnic, and social-economic backgrounds, particularly underserved populations and have a desire to help others improve their health.
- Must have dedication to team work and the ability to deliver exceptional patient service.
- Must have strong communication skills.
- Possesses excellent computer skills and have basic knowledge of computer programs (Word, Excel, Publisher, etc.).
- Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
- Should have a strong desire to improve the health and well-being of target populations.
- Be a self-motivated, independent, innovative thinker and a resourceful problem solver.
- Must have a flexible work schedule and be available to work weekends and evenings as requested.
- Complete and maintain program certifications as assigned by supervisor.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- Must be bilingual, English/Spanish.
- Must have reliable transportation.
- Experience in a medical setting providing health education to patients is preferred.
- Must possess excellent verbal and written communication skills, strong grammar and spelling with a high degree of accuracy.
- Proficiency with use of computers is required, as well as a proficient level of typing.
Database Administrator
Information Systems
Ventura
Wage: Wage Type:This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Database Administrator (DBA) reports directly to and is under the supervision of the Electronic Health Records (EHR) Project Manager. The DBA provides database analysis, application template development, application systems administration and support for the clinical and operations user base.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The DBA is responsible for systems administration and data management tasks. Ensures proper and timely communication and resolution of system issues. Provides systems support to clinic sites and operations users; troubleshooting and recovery of EHR workstation functionality. Supports patient processing, clinical tracking and reporting activities; works with medical providers and Information Technology (IT) staff and recommends changes to database management systems and templates. Responsible for training of employees on system use, proper access to the corporate network, use of application software and other related clinical software. The DBA will adhere to and promote compliance with the organization’s Information Technology policies and procedures and will rely on instructions and pre-established guidelines to perform the duties and responsibilities of the job. Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
Must have a minimum of 2 years of work experience as a Database Administrator. Experience using Standard Query Languages (SQL) required. Knowledge of Microsoft SQL Server 2005 or higher and SQL reporting services. A Bachelor’s Degree in Computer Science, Information Technology, or related field is preferred.
Must have solid organization, communication, and interpersonal skills and strong work ethic. Ability to tailor support to non-technical staff’s needs; function in a team-oriented environment, have sensitivity towards others and practice excellent judgment. Must have the ability to conceptualize, launch and manage multiple tasks simultaneously. Ability to interact with all levels of personnel and treat everyone with respect; must be open and receptive to the needs of the staff.
Must have a minimum of 2 years of work experience as a Database Administrator. Experience using Standard Query Languages (SQL) required. Knowledge of Microsoft SQL Server 2005 or higher and SQL reporting services. A Bachelor’s Degree in Computer Science, Information Technology, or related field is preferred.
Dental Assistant
Dental
Camarillo, La Colonia, Moorpark, Newbury Park, Ocean View, Oxnard, Simi Valley - Madera, Ventura, Karen R. Burnham
Wage:$20 00- $29.95
Wage Type:Hourly
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
Looking for Dental Assistant or Registered Dental Assistant
The Dental Assistant (DA) supports and provides chair-side assistance to Dentists. Assists with set-up of equipment, prepares patient for treatment and assists during procedures. The DA works under the supervision of the Dentist and Lead Registered Dental Assistant (RDA) and reports to the Health Center Manager. Interprets Dentist’s orders in terms understandable to patients of varied educational and cultural backgrounds. Works with a multi-cultural population of diverse socioeconomic backgrounds and ages.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Under the direct supervision of the Dentist or Lead RDA, the DA may perform the following duties:
- Sterilizes, prepares and arranges equipment and accessories.
- Keeps dental department and equipment neat, clean and sanitary.
- Utilizes common dental instruments, equipment and materials.
- Utilizes and understands dental terminology.
- Takes digital dental x-rays.
- Instructs patients in the proper practices of dental hygiene.
- Assists in the dental laboratory.
- Documents patient visits utilizing electronic dental records.
- Mixes amalgam.
- Takes impressions for diagnostic and opposing models.
- Removes sutures.
- Places and removes rubber dams.
- Places wedge and removes all matrices. Holds anterior matrices.
- Applies topical fluoride after scaling and polishing is provided by the supervising Dentist.
- Applies non-aerosol and non-caustic topical agents.
- Removes post-extraction and periodontal dressings.
- Assists in the administration of gases; does not adjust the flow of the gases unless instructed to do so by Dentist who shall be present at the patient’s chair-side at the implementation of these instructions. This regulation shall not be construed to prevent any person from taking appropriate action in the event of a medical emergency.
- Assists with orthodontic procedures such as placing and removing elastic orthodontic separators, taking intra-oral measurements for orthodontic procedures, seating adjusted retainers or headgears, checking for loose bands, removing arch wires and ligature ties.
- Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
- Provides excellent customer service to patients, vendors and employees.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Perform other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
High school diploma or equivalent is required. Must have Dental Assistant and X-Ray certificates, or a minimum of 2 years of experience as a Dental Assistant in lieu of certificates. Should be knowledgeable in the principles and methods of sterilization.
Proficiency with the use of computers and basic programs is required. Must communicate professionally and effectively in writing and orally; accurate spelling and grammar. Bilingual English/Spanish is preferred. Must be a team player, self-motivated and detail oriented. Must have reliable transportation, as may be required to rotate to other Health Centers as needed.
Director of Finance
Finance
Ventura
Wage:$132,800.00 - $190,800.00
Wage Type:This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Director of Finance (Director) is responsible for assisting the CFO with monitoring, planning, budgeting, and reporting for Clinicas del Camino Real, Inc. The Director will work under the general supervision of the Chief Financial Officer. They will interact with Finance and Operations staff to gather data and information as required. The Director will assist in the interpretation and implementation of funding sources accounting guidelines and for developing and maintaining fiscal policies and a system of internal control. Take the lead on all FQHC State and Federal reporting requirements. Serve as liaison with State DHCS audit and investigation personnel as required. Evaluate FQHC payments on a regular basis.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Director of Finance will be responsible for the following:
-Analyze financial details of past, present, and expected operations to identify development opportunities and areas where improvement may be needed.
-Assist with annual corporate wide budget and HRSA Federal grant application budget.
-Maintain knowledge of organizational policies and procedures, Federal and State policies, and directives and current accounting standards.
-Prepare/review State & Federal reports including: Medicare Cost Report, Rate Setting and Change of Scope reports as needed, Assist with Annual Medi-Cal Reconciliation Report.
- Review annual Federal and State tax returns.
-Attend meetings as required and other duties as required.
-Serve as liaison with day to day staff as necessary.
-Will assist with special projects, reports, data gathering, and analysis.
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
Education, Experience and Qualification
Bachelor’s degree in Accounting. Must have a minimum of 2 years of experience working for a Federally Qualified Heath Center or Health Care entity. Must be proficient with Microsoft Office, particularly with Excel. Experience with Great Plains accounting software and NextGen Practice Management is desirable. The ideal candidate will be a strong communicator, highly motivated and analytical.
Employee Relations Manager
Human Resources
Camarillo
Wage:$94,500.00 - $140,200.00
Wage Type:Salary
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
JOB OBJECTIVE
The Employee Relations (ER) Manager reports directly to and is under the direct supervision of the Chief Human Resource Office. This position will oversee all employee relations activities, policies, processes, procedures, and will demonstrate employee relations expertise, excellent judgment, and highly developed analytical, interpersonal, problem-solving and communication skills. This position will set the strategy for employee relations and support their team in handling workplace concerns and action plans and will provide intervention as necessary. This role will work extensively with Management to identify opportunities to proactively and preventatively address common employee relations issues, and will provide guidance and coaching to managers of all levels to address employee behavior and performance areas. The Employee Relations Manager will stay attuned to organizational and operational changes across the Company to identify potential employee relations risks and develop plans to address proactively.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Overseeing the management of employee relations processes and procedures to enable effective management, conflict resolution, and problem solving.
- Conducting, overseeing and/or otherwise assisting with employee relation issues to manage employee concerns and grievances and to identify and implement appropriate employee action and accountability practices.
- Identifying a fair and inclusive process appropriate for employee concerns or grievances including overseeing employee fact-finding and ensuring adherence to employee relations policies and practices.
- Providing strategic support, thought partnership, and coaching to all levels of the company.
- Staying attuned to organizational and operational changes across the company to identify potential employee relations risks and develop plans to address proactively.
- Providing guidance and coaching to managers of all levels to address employee behavior and performance.
- Providing guidance and assisting with the development and delivery of appropriate performance feedback or action plans including corrective/disciplinary actions.
- Overseeing the use of effective documentation techniques and maintaining accurate, confidential records regarding all reported matters and fact-finding documentation.
- Interpreting and applying understanding of Personnel policies and practices, employment law, and other regulations to provide guidance or clarification for ER matters.
- Maintaining the highest level of integrity when managing employee relations issues and managing reported matters.
- Performs other duties as assigned to support HR Department
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- Bachelor's degree required. Masters in Human Resources, Business Administration preferred;
- Certified as SPHR or PHR preferred
- 5 years of experience working in human resource management
- Excellent communication skills. Bilingual English / Spanish a plus.
- Ability to work in a fast-paced environment and proactively analyze and resolve problems.
- Must be analytical, strategic, and diplomatic.
- Thorough understanding of state and federal laws concerning labor relations.
- Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
- Thorough understanding of negotiation techniques.
- Thorough understanding of dispute resolution and compensation administration.
- Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.
Executive Director of the MSO/Managed Care
Managed Care
Camarillo
Wage:$160,000.00 - $225,000.00
Wage Type:Salary
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
Position Summary
The Executive director of the MSO coordinates Clinicas’ policies, goals, and objectives related to contract language and rate pricing, negotiation strategy, planning and execution, revenue reconciliation, and payer and provider network relationship management. The executive director provides strategic leadership, financial and administrative oversight of the provider contracted network as well as both managed care and non-managed care contracting and operations with commercial, Medicare, and Medicaid payers on behalf of the organization and other related ventures.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Executive Director of the MSO is responsible for performing the following duties:
- Provide strategic oversite of the MSO managed care subsidiary of Clinicas del Camino Real.
- Supervises the Director of Medical Management and Director of Managed Care and Network Operations.
- Structure, hire, lead, and develop a team focused on the managed markets business with the intent of delivering broad payer coverage while exceeding revenue goals
- Work closely with Utilization Management and MSO leaders to identify any gaps in provider network. Pursue and negotiate consequent contracts.
- Establish and maintain positive, appropriate relationships with market payers and network providers. Utilize communication and organizational skills to work collaboratively and credibly to achieve common objectives.
- Work collaboratively with internal stakeholders including Operations, Finance/Billing, Utilization Management, and Credentialing to define and achieve common payer strategy and reimbursement objectives.
- Develop and execute communication plans to internal and external stakeholders related to payer relationships, negotiations, organizational contractual obligations, and developments in the managed care marketplace.
- Coordinate financial analysis of payer contract performance and modeling projections based on alternate contract agreements with payers, adverse trends, etc., and make appropriate recommendations or conclusions.
- Analyze and monitor financial aspects of existing managed care contracts. Utilize analysis for feedback on contract renewals, renegotiations or termination. Make recommendations regarding participation or non-participation with new or existing agreements. Provide feedback regarding financial and/or operational issues with payers.
- Responsible to ensure contract language is in compliance with Federal, State, Industry and Clinicas’ standards and guidelines.
- Perform other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- Bachelor’s degree required; graduate degree in a related field such as public health or public policy preferred
- 7+ years professional experience in Managed Care or Contracting
- 3+ years management experience with a managed care team
- Previous experience in the provider industry or contract management is highly preferred.
- Experienced working with payers Experience and knowledge of federal and state legislative environments and regulatory processes to dissect complex scenarios and are able to bring issues to swift resolution.
- Expert in medical billing, third party payers and patient interface, patient privacy and confidentiality paramount.
- Follow payer policy activities on coverage and payment technology processes and practices
- Significant knowledge of contractual, administrative, health insurance and operational issues related to managed care organizations, physician groups, provider networks, hospitals and health insurance benefit plan designs.
- Proven and extensive contracting technical skills; negotiation skills, contract preparation and implementation, financial analysis and rate proposal development, and in-depth knowledge of various reimbursement methodologies.
- Highly developed communication, presentation, and organizational skills.
- Strong selling and closing skills.
- Experience assessing problems & implementing solutions.
- Reliable transportation is required.
- Bilingual English/Spanish desirable.
Information Systems Administrator
Information Systems
Ventura
Wage:$30.00 - $49.91
Wage Type:Hourly
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Information Systems Administrator (ISA) reports directly to and is under the direct supervision of the IS Manager. The ISA will administer and support client workstation and server systems hardware, operating systems and applications software. The ISA will align with the IT objectives towards the delivery of effective IT solutions, systems security, reliability and performance. The ISA will adhere to and promote compliance with the organization’s information systems policies and procedures. The ISA will rely on instructions and established guidelines to perform the functions of the position. Interacts with a multi-cultural population of diverse socioeconomic backgrounds, levels of education and ages.
ESSENTIAL FUNCTIONS AND RESPONSIBLITIES
The Information Systems Administrator is responsible for performing the following duties:
- Administers and supports workstation and server hardware, operating system software, application and office productivity software and network resources
- Administers data backup
- Troubleshoots and recovers PC workstation, server and network functionality
- Supports patient processing, clinical tracking and reporting activities
- Ensures proper and timely communication and resolution of systems issues
- Trains employees on systems use, proper access to corporate network and available resources, use of office software tools and use of business software
- Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients
- Travels to health centers and Clinicas’ administrative offices to provide technical support to employees
- Performs other duties as assigned including participation in all safety programs, which may include assignment to an emergency response team
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- Bachelor’s degree in a related field or equivalent of four years’ work experience preferred.
- Minimum four years’ work experience as a systems administrator in a similar IT setting.
- Work experience installing, administering and supporting Microsoft Windows desktop OS, Windows Server OS, Exchange, and Active Directory.
- Work experience installing, administering and supporting Citrix Workspace and App delivery
- Work experience administering and supporting
- VMware vSphere and server virtualization
- Work experience installing, administering and supporting Cisco or Dell networking technology
- Solid organizational, communication, interpersonal skills, and work ethics
- Ability to function in a team-oriented environment; show sensitivity to others; demonstrate excellent judgment
- Ability to conceptualize, launch and manage multiple projects simultaneously.
- Ability to be a self-motivated, high performance contributor
- Ability to work with a minimal amount of direction while being pro-active in keeping management informed of project related issues.
- Able to work well with people from all levels within organization.
- Ability to respectfully question ideas and share a point of view with others in support of the business requirements and needs
- Ability to work well under pressure and adapt to changes in priority
- Consistently demonstrate forward thinking. Strong aspiration to learn new technologies
- Must have valid California Driver’s License with clean record.
- Must be insurable by Clinicas’ auto insurance carrier.
DESCRIPTION OF LEVELS I, II, III, IV AND SENIOR
Levels are determined by the individual’s job experience and performance; level, scope and complexity of duties assigned and overall knowledge to the extent that the individual works with minimal supervision.
Information Systems Technician
Information Systems
Ventura
Wage:$20.00 - $33.28
Wage Type:Hourly
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
JOB OBJECTIVE
The Information Systems (IS) Technician will perform a variety of information systems implementation and support tasks under the direct supervision of the IT Helpdesk Supervisor. The IS Technician will adhere to and promote compliance with the organizations IT policies and procedures.
ESSENTIAL FUNCTIONS AND RESPONSIBLITIES
The IS Technician is responsible for performing the following duties:
- Provides end-user support and provisioning, installation, configuration, maintenance of systems hardware and application software.
- Installs and supports PC workstation and server hardware, operating system software, business application and office productivity software
- Troubleshoots and restores systems functionality and access to network resources
- Assists with data backup and recovery tasks
- Supports clinical data tracking and reporting activities
- Works with employees to gather and communicate systems issues
- Provides guidance to employees on the proper and effective use of office productivity tools, business applications and shared file and printing services
- Demonstrates proper use of workstation operating systems tools
- Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients
- Provides excellent customer service to patients, vendors and employees
- Performs other duties as assigned including participation in all safety programs, which may include assignment to an emergency response team
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- Associates degree in a computer related field or equivalent of 5 years of experience.
- Minimum two years’ work experience in a computer related business setting.
- Hands-on experience installing and supporting Microsoft Windows 10/11 and Windows related applications.
- Network+ and A+ certification; Microsoft Certified Professional certification or equivalent academic curriculum are preferred.
- Solid communication and interpersonal skills; ability to function in a collaborative and supportive environment; sensitivity to others; high integrity; excellent judgment; ability to conceptualize, launch and perform multiple tasks; ability to independently carry out tasks to completion.
Lead Licensed Vocational Nurse
Medical
Santa Paula, Simi Valley - East
Wage:$28.00 - $46.59
Wage Type:Hourly
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Lead Licensed Vocational Nurse (LVN) provides nursing services to ambulatory care patients and in emergency settings when necessary. Performs skilled tasks and paraprofessional nursing duties requiring specialized training. The Lead LVN reports to the Health Center Manager and works under the direct supervision Medical Provider when providing patient care. Interacts with a multi-cultural population of diverse socioeconomic backgrounds, ages and levels of education.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Lead Licensed Vocational Nurse performs the following duties:
- Provides nursing care to Health Center patients.
- Conducts patient screenings and assists provider with triaging
- Physically and psychologically prepares patients for treatments, examinations, and scheduled diagnostic studies.
- Sets up for minor procedures
- Instructs patients on proper use of medical equipment and teaches them skills to care for their particular medical needs.
- Is responsible for recognizing and interpreting symptoms and reporting condition of patient to the attending physician.
- Documents patient visits utilizing electronic health records system (EHR).
- Keeps inventory of stock medicines available and makes weekly drug and medical supply orders.
- Administers treatment and medication under physician’s orders, except for intravenous medications.
- Verifies and administers immunizations upon physicians’ or standing orders.
- Prepares in-house monthly EHR reports.
- Provides supervision of Licensed Vocational Nurse and Medical Assistant personnel.
- Provides Licensed Vocational Nurses (LVN) and Medical Assistants with their assignments so as to ensure an effective and functional Health Center.
- Coordinates patient flow activities and assists with peer review of patient records in their quality of care system.
- Provides assistance in the development, planning and implementation of new and existing nursing policies and procedures.
- Ensures that policies are followed consistently and correctly by the LVN and Medical Assistant staff.
- Participates in the interview process and selection of LVN’s and Medical Assistants.
- Is responsible for facility orientation, training and supervision of immediate staff.
- Participates in Quality Improvement as necessary.
- Adheres to and follows established nursing policies, procedures and practices.
- Is actively involved and communicates with the Health Center Manager and all respective staff to ensure sharing of information, problem solving and effective operation of the Health Center.
- Assists with and/or facilitates coaching and disciplinary process for staff.
- Composes and delivers employee performance evaluations, skills checklists and performance plans when necessary.
- Presents at Staff Meetings and Quality Assurance Meetings.
- Presents information during daily team huddles.
- Conducts Clinical Orientation Trainings
- Coordinates MA/Nursing schedule
- Conducts monthly chart reviews.
- Adheres to universal precautions.
- Adheres to and follows established nursing policies, procedures and practices.
- May float to other Clinicas sites when additional coverage is needed.
- May be required to approve employee timesheets and requests for time off.
- Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
- Provides excellent customer service to patients, vendors and employees.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
High School diploma or equivalent required. Must be a graduate of an approved program in vocational nursing practices and techniques from an accredited school of nursing and possess a current Vocational Nurse license issued by the state of California. Must have completed phlebotomy coursework and possess IV Therapy and Blood Withdrawal Certification. Must be able to administer immunizations and injections. Knowledgeable in measures for preventing spread of diseases. Ability to use sterilizing equipment and be knowledgeable in methods of handling sterile material and dressings is required. Current CPR certification is required.
Must have knowledge of first aid procedures and have the ability to render such aid in case of emergency. Must be able to communicate professionally and effectively in writing and verbally; accurate spelling and grammar. Bilingual in English and Spanish is required. Proficiency with use of computers and programs is required. Must have the ability to establish effective relationships with patients and fellow staff. Must be a team player with professional demeanor, possess a good work ethic, be self-motivated and a problem solver and take personal pride in own work. Must have a thorough understanding of and able to enforce Clinicas’ goals, policies and standards. Must have reliable transportation, as may be required to float to other Health Centers as needed.
Lead Registered Dental Assistants
Dental
Roberto S. Juarez
Wage:$25.00 - $41.59
Wage Type:Hourly
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
JOB OBJECTIVE
The Lead Registered Dental Assistant (LRDA) supports and provides assistance to Dentists chair-side. Assists with set-up of equipment, prepares patient for treatment and assists during procedures. Provides first-line supervision for Dental Assistants. The LRDA works under the supervision of the Dentist and reports to the Health Center Manager. Interprets Dentist’s orders in terms understandable to patients of varied educational and cultural backgrounds. Works with a multi-cultural population of diverse socioeconomic backgrounds and ages.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Under the direct supervision of the Dentist, the Lead RDA/RDAEF may perform the following duties:
- Provides direct dental care to patients and performs all duties of a Registered Dental Assistant.
- Documents patient visits utilizing electronic dental records.
- Provides supervision to Dental Assistants and Registered Dental Assistants to ensure patient care and procedures are followed consistently and correctly.
- Works with front desk staff to ensure optimal patient flow in the back office.
- Provides training to Dental Assistant staff.
- Assists Health Center Manager with corrective action, completion of performance evaluations and skills checklists.
- Orders and maintains inventory of dental supplies in lab and dental operatory.
- Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
- Provides excellent customer service to patients, vendors and employees.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Perform other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- High school diploma or equivalent is required.
- Must be a Registered Dental Assistant or Registered Dental Assistant Extended Functions with an active license in the state of California.
- Should be knowledgeable in the principles and methods of sterilization.
- Proficiency with the use of computers and basic programs is required.
- Must be able to communicate professionally and effectively in writing and verbally; accurate spelling and grammar.
- Must be able to analyze and solve problems with minimal supervision.
- Previous front desk experience is helpful but not required.
- Bilingual English/Spanish is a plus
- Must have reliable transportation, as may be required to rotate to other Health Centers as needed.
Licensed Vocational Nurse
Medical
Maravilla, Newbury Park, Simi Valley - East, Ventura, Karen R. Burnham, Roberto S. Juarez
Wage:$25.00 - $41.59
Wage Type:Hourly
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Licensed Vocational Nurse (LVN) provides nursing services to ambulatory care patients and in emergency settings when necessary. Performs skilled tasks and paraprofessional nursing duties requiring specialized training. The LVN reports to the Health Center Manager and works under the direct supervision of the Lead Licensed Vocational Nurse and Medical Provider when providing patient care. Interacts with a multi-cultural population of diverse socioeconomic backgrounds, ages and levels of education.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Licensed Vocational Nurse performs the following duties:
- Provides nursing care to Health Center patients.
- Conducts patient screenings and assist provider with triaging.
- Physically and psychologically prepares patients for treatments, examinations, and scheduled diagnostic studies.
- Instructs patients on proper use of medical equipment and teaches them skills to care for their particular medical needs.
- Is responsible for recognizing and interpreting symptoms and reporting condition of patient to the attending physician.
- Documents patient visits utilizing electronic health records system.
- Keeps inventory of stock medicines available and makes weekly drug and medical supply orders.
- Administers treatment and medication under physician’s orders, except for intravenous medications.
- Verifies and administers immunizations upon physician’s orders.
- Prepares in-house monthly EHR reports.
- May provide supervision of Medical Assistant personnel.
- Coordinates patient flow activities and assists with patient records audit for their quality of care system.
- Participates in Quality Improvement as necessary.
- Adheres to and follows established nursing policies, procedures and practices.
- May float to other Clinicas sites when additional coverage is needed.
- Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
- Provides excellent customer service to patients, vendors and employees.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
High School diploma or equivalent required. Must be a graduate of an approved program in vocational nursing practices and techniques from an accredited school of nursing and possess a current Vocational Nurse license issued by the state of California. Must have completed phlebotomy coursework and possess IV Therapy and Blood Withdrawal Certification. Must be able to administer immunizations and injections. Knowledgeable in measures for preventing spread of diseases. Ability to use sterilizing equipment and be knowledgeable in methods of handling sterile material and dressings is required.
Current CPR certification is required. Must have knowledge of first aid procedures and have the ability to render such aid in case of emergency. Must be able to communicate professionally and effectively in writing and verbally; accurate spelling and grammar. Bilingual in English and Spanish is required. Proficiency with use of computers and programs is required. Must have the ability to establish effective relationships with patients and fellow staff. Must have reliable transportation, as may be required to float to other Health Centers as needed.
Medical Assistant
Medical
Camarillo, Maravilla, Moorpark, Ojai, Santa Paula, Ventura
Wage:$20.00 - $31.61
Wage Type:Hourly
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Medical Assistant I, II, III (MA) performs clinical and administrative duties in support of medical Providers. Interprets Providers’ orders in terms understandable to patients of varied educational and cultural backgrounds. Interacts with a multi-cultural population of diverse socioeconomic backgrounds and ages. Reports to the Health Center Manager and works under the direct supervision of medical professional staff, Lead Nurse, Lead LVN or Lead Medical Assistant
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Medical Assistant is responsible for performing the following duties:
- Interviews patients to obtain medical information and measures their vital signs.
- Escorts patients to exam rooms and prepares for the medical provider.
- Documents patients’ medical history, vital statistics and information such as test results in the electronic health records (EHR) system.
- Collects blood, tissue or other laboratory specimens as requested by medical provider and prepares them for testing.
- Prepares and administers medications as directed by medical provider.
- Translates and explains treatment procedures, medications, diets and medical provider’s instructions to patients.
- Performs blood draws, administers immunizations and injections.
- Prepares treatment rooms for patient examinations, keeping the rooms neat, clean and fully stocked.
- Cleans and sterilizes instruments and disposes of any contaminated supplies.
- Changes dressings on wounds.
- Contacts medical facilities or departments to schedule patients’ tests and/or admissions (on as-needed basis).
- Performs general office duties such as answering phones and completing forms when necessary.
- Takes inventory and orders medical, lab and office supplies and equipment.
- Maintains logs for recall purposes.
- Performs routine laboratory tests and performs daily testing controls.
- Operates electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
- Adheres to and follows universal precautions.
- Adheres to and follows established nursing policies, procedures and practices.
- Rotates to other Health Centers as needed.
- Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
- Provides excellent customer service to patients, vendors and employees.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
Must have received formal training and be certified as a Medical Assistant from an accredited school. Formal training and certification may be substituted with 1-2 years of work experience. Must have completed phlebotomy coursework, be able to draw blood and administer immunizations and injections. Phlebotomy certificate is desirable. Current CPR certification is required. Proficiency with use of computers and programs is required. Bilingual in English and Spanish is required. Must have the ability to establish effective relationships with patients and fellow staff; be a team player, self-motivated and detail oriented. Must have reliable transportation, as may be required to rotate to other Health Centers as needed.
Patient Services Representative
Medical
Moorpark, Newbury Park, Oxnard, Simi Valley - East, Ventura, Roberto S. Juarez
Wage:$19.00 - $28.28
Wage Type:Hourly
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Patient Services Representative (PSR) works under the supervision of the Health Center Manager. The PSR is the first point of contact for our patients and some of the duties include: • Greeting patients upon arrival and assisting them through the registration process. • Receives payments. • Completes patient’s intake forms and determines eligibility for patients’ ability to pay or their qualification in assistance programs. • Schedules and confirms appointments and works closely with the back-office to ensure an efficient and pleasant visit for our patients.
• Must have a high school diploma or equivalent. • One year of experience working as a front desk receptionist in a medical setting. • Experience working with electronic health records and knowledge of Medi-Cal and insurance billing is highly desirable. • Must be bi-lingual English/Spanish. • The ideal candidate will embody strong customer service and have a sincere desire to provide the utmost professional service and care to our diverse patient population.
Program Manager
Managed Care
Camarillo
Wage:$60,800.00 - $102,700.00
Wage Type:Salary
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
JOB OBJECTIVE
The Program Manager is responsible for assisting in the day to day oversight of the Customer Service, EDI, Claims Operations and Managed Care Reporting. The position will report to the Director of Managed Care and Network Operations and will work to identify and implement short and long range goals, coordination of claims operations staff and Customer Service staff, enhancement of claims processes and/or systems, implementation of new ideas, business development efforts, opportunities for innovation and a continuous focus on optimization in the areas of compliance, quality and reporting. The Program Manager is responsible for ensuring compliance with Company policies, procedures, State and Federal regulatory requirements and for all claims operations under their management.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Program Manager is responsible for the following:
- Incorporates best practices into claims processes to gain operational efficiency while ensuring compliance with lines of business and Local/State/Federal specific requirements.
- Responding to client/provider inquiries related to claims processes and/or appeals.
- Participates in the training and development of claims and customer service staff.
- Develops customer service reports to measure and improve operational effectiveness.
- Ensures a-high level of customer service for both internal and external customers.
- Implements a quality assessment process for custom service staff;
- Provides an environment which fosters continuous quality improvement in customer service.
- Assists in the direct management of claims examiners and their claim files and ensure that productivity standards/metrics are met.
- Responsible for generating and monitoring performance reports related to timeliness of claims entry and payment.
- Develops claims reports to measure and improve operational effectiveness.
- Identifying and validating incorrect claim payments.
- Responsible for communicating claims operational issues as part of the leadership team.
- Provides an environment which fosters continuous quality improvement in claims processing and reimbursement according to contractual agreements.
- Responsible for maintaining, reviewing and updating policies and procedures in relation to claims in response to regulatory, health plan and business updates and communicating revisions to appropriate staff for appropriate departments.
- Collaborates with other management staff to ensure that policies, procedures and workflow revisions are consistent across the company.
- Manages the claims appeals process in conjunction with the UM department.
- Prepares monthly and/or ad-hoc claims status reports for presentation to management and committees.
- Assists Compliance Auditor in the development and verification of compliance reporting prior to submission to client and/or health plan
- Responsible for ensuring staff are proficient in the use and understanding of claims guidelines, and monitors consistent application of claims policies and procedures.
- Responsible for ensuring staff are proficient in the use and understanding of customer service guidelines, and monitors consistent application of customer service policies and procedures.
- Follows company policies and procedures and conducts annual performance reviews in a timely manner.
- Respect and maintain HIPAA confidentiality guidelines.
- Perform other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- Bachelor's degree in a Health related field preferred or equivalent experience.
- Minimum of five (5) years' experience in claims healthcare operations required.
- Minimum three (3) year experience in leading claims department processing specialty claims.
- Excellent verbal and written communication skills and the ability to effectively collaborate with other departments in the successful resolution of operational issues.
- Strong leadership skills in the areas of claims staff development, performance improvement with demonstrated results. Ability to foster a cohesive working environment.
- Ability to solve complex medical claims reimbursement problems.
- Independent thinker with a great attention to detail.
- Ability to multi-task, set priorities and meet deadlines.
- Must be proficient in Microsoft Word, Excel and Outlook.
- Subject matter expertise and familiarity with Medicare and Medicaid requirements for encounters and full compliance.
- Extensive knowledge of all claims operations and medical claims processing including institutional, professional, pharmacy, and ancillary claims.
- Familiarity with IT and claims specific systems
- Specific experience dealing with Medi-Cal, Medicare Advantage Plans, and Commercial claims processing.
Quality Improvement Director
Administration, Medical, Quality Assurance and Utilization Management
Camarillo
Wage:$123,315 - $167,356
Wage Type:This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Quality Improvement Director (QID) is responsible for creating, directing, and evaluating projects and programs that advance Clinicas quality of care and maintenance of the Patient-Centered Medical Home (PCMH). The QID engenders a culture of continuous quality improvement, innovation, and practice transformation that enhances patients’ clinical outcomes as well as patient experience. The QID utilizes health information technology, reporting tools, and data systems to support the activities of the clinical care team at the point of care as well as in the planning of changes to how care is provided. The QID ensures high performance in regulatory compliance and care-based incentive programs and assists in communicating the progress of quality improvement initiatives.
ESSENTIAL FUNCTIONS AND RESPONSIBLITIES
The QI Director will oversee and monitor the development and implementation of the quality improvement program, in collaboration with the Medical Director Quality and Clinical Excellence, Chief Medical Officer, Chief Operations Officer, Compliance Officer and other staff. The QI Director will:
- Establish, measures and communicates performance improvement targets for quality, service, and efficiency.
- In collaboration with Medical Director Quality and operations implements systems to ensure that services conform to regulatory requirements, contractual obligations, and Clinicas policy.
- Designs and supports new methods of care delivery to advance patient-centeredness and quality.
- • Analyzes and reviews processes, policies, and systems on an ongoing basis to ensure they are aligned with quality standards and regulations and CDCR mission, vision and strategy.
- Work with Operations and Compliance to conduct quality control audits, ensuring that processes and documentation are compliant with required standards and, implement follow up actions.
- Takes the lead in regulatory audits related to quality i.e. Joint Commission.
- Champions the adoption of standardized best practices and lessons learned across disciplines and departments at the Care Team level and at organizational level using communication tools, published workflows, staff meetings, events and trainings. Recommends changes to the EHR or other IT systems with consideration to data governance.
- Understands data collection and reporting structures as defined by regulation.
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- Bachelor’s degree in a related field required; Masters preferred.
- RN License preferred
- Knowledge of QI processes, strategic planning and health services research, design and implementation.
- Minimum three years of clinical work experience in a health care setting including experience managing a quality improvement program and team.
- Proven ability to achieve results.
- Ability to communicate clearly, both verbally and in writing, with a diverse group of staff. Strong analytical reasoning and ability to interpret and evaluate complex information.
Receptionist
Finance
Ventura
Wage:$17.00 - $25.79
Wage Type:This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Receptionist serves Clinicas visitors and employees by greeting, welcoming, and directing them appropriately. Provides information to inquiries from callers, visitors, and other parties regarding the organization. Performs routine clerical and administrative functions in support of the unit/department/corporation. Interacts with a multi-cultural population of diverse socioeconomic backgrounds, levels of education and ages. The Receptionist’s supervisor will vary based on the department being supported.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Receptionist is responsible for performing some or all of the following duties:
- Greets persons entering establishment, determines nature and purpose of visit, and directs or escort them to specific destinations.
- Answers telephones, screens and directs calls to appropriate individuals.
- Performs administrative support tasks, composes correspondence, email, memos, etc.
- Manages meeting room reservations.
- Keeps clean and safe reception area and employee break rooms
- Schedules and coordinates meetings. Takes minutes when required.
- Coordinates monthly reception and mail coverage calendar.
- Processes outgoing mail and delivers to post office. Updates postage log.
- Sorts and distributes internal and external mail.
- Receives and logs all deliveries.
- Monitors timekeeping kiosks and submits maintenance tickets when necessary.
- Submits repair service requests.
- Maintains organization and neat appearance of reception area and employee break room.
- Maintains inventory of office supplies.
- Orders materials, supplies, and equipment.
- Responds to customer problems or complaints and/or delegates to the appropriate manager.
- Interacts in a professional manner and works collaboratively with Clinicas’ staff, patients and visitors.
- Provides excellent customer service to all visitors and callers.
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
Finance Specific:
- Prepares monthly finance and phone coverage rotation calendars.
- Organizes daily deposit slips and credit card slips
- Verifies pre-paid postage balance and prepares check request to replenish funds as necessary.
- Organizes and coordinates finance reports.
- Assists with copying all monthly finance reports, such as financial statements.
- Prepares monthly billing report.
- Makes periodic special trips to bank, credit union, post office, and etc.
- Assists the Finance Staff in completing special projects and clerical duties.
- Filing
- High school diploma or equivalent is required.
- Two years of experience as a Receptionist or similar role.
- Must be bilingual in English and Spanish.
- Must have dedication to team work and the ability to deliver exceptional customer service.
- Must have strong communication skills and be effective at multi-tasking
- Proficient computer skills and knowledge of MS Office and other office programs.
- Must possess a valid driver’s license.
Registered Dental Assistant
Dental
Camarillo, La Colonia, Moorpark, Newbury Park, Ocean View, Oxnard, Simi Valley - Madera, Ventura, Karen R. Burnham
Wage:$22.00 - $36.60
Wage Type:Hourly
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Registered Dental Assistant (RDA) supports and provides assistance to Dentists chair-side. Assists with set-up of equipment, prepares patient for treatment and assists during procedures. The RDA works under the supervision of the Dentist and Lead Registered Dental Assistant and reports to the Health Center Manager. Interprets Dentist’s orders in terms understandable to patients of varied educational and cultural backgrounds. Works with a multi-cultural population of diverse socioeconomic backgrounds and ages.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Under the direct supervision of the Dentist or the Lead RDA, the RDA/RDAEF may perform the following duties:
- Sterilizes, prepares and arranges equipment and accessories.
- Keeps dental department and equipment neat, clean and sanitary.
- Utilizes common dental instruments, equipment and materials.
- Utilizes and understands dental terminology.
- Takes digital dental x-rays.
- Instructs patients in the proper practices of dental hygiene.
- Assists in the dental laboratory.
- Documents patient visits utilizing electronic dental records.
- Mixes amalgam.
- Takes impressions for diagnostic and opposing models.
- Removes sutures.
- Places and removes rubber dams.
- Places wedge and removes all matrices. Holds anterior matrices.
- Applies topical fluoride after scaling and polishing is provided by the supervising Dentist.
- Applies sealant.
- Performs coronal polishing.
- Applies non-aerosol and non-caustic topical agents.
- Removes post-extraction and periodontal dressings.
- Assists in the administration of gases; does not adjust the flow of the gases unless instructed to do so by Dentist, who shall be present at the patient’s chair-side at the implementation of these instructions. This regulation shall not be construed to prevent any person from taking appropriate action in the event of a medical emergency.
- Assists with orthodontic procedures such as placing and removing elastic orthodontic separators, taking intra-oral measurements for orthodontic procedures, seating adjusted retainers or headgears, checking for loose bands, removing arch wires and ligature ties.
- Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
- Provides excellent customer service to patients, vendors and employees.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Perform other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
Functions specific to RDA Extended Functions: (These duties are to be performed under direct supervision of a licensed Dentist. Procedures shall be checked and approved by the supervising dentist prior to dismissal of the patient.)
- Cord retraction of gingivae for impression procedures
- Takes impression for cast restorations, space maintainers, orthodontic appliances and occlusal guards.
- Prepares enamel by etching for bonding
- Formulates indirect patterns for endodontic post and core castings
- Fits trial endodontic filling points
- Applies pit and fissure sealants
- Removes excess cement from subgingival tooth surfaces with a hand instrument
- Applies etchant for bonding of restorative materials
High school diploma or equivalent is required. Must be a Registered Dental Assistant or Registered Dental Assistant Extended Functions with an active license in the state of California. Two years of experience as a DA or RDA is preferred. Should be knowledgeable in the principles and methods of sterilization.
Proficiency with the use of computers and basic programs is required. Must be able to communicate professionally and effectively in writing and verbally; accurate spelling and grammar. Bilingual English/Spanish is preferred. Must have dedication to team work, be self-motivated and deliver exceptional patient service. Must have reliable transportation, as may be required to rotate to other Health Centers as needed.
Service Line Manager - Dental
Operations
Camarillo
Wage:$65,000 - $108,143
Wage Type:Salary
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Service Line Manager reports directly to and is under the supervision of the Chief Operations Officer. The Service Line Manager is responsible for directing and overseeing the management of designated service line in accordance with the mission of Clinicas del Camino Real, Inc. and plays an essential role in the development and implementation of policies and best business practices. Ensures service line meet business objectives and financial goals. Interacts with a multi-cultural population of diverse socioeconomic backgrounds, levels of education and ages.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Develops, implements and enforces service line specific policies and procedures.
- Works collaboratively to enhance and streamline service line operations with the objective of increasing access to the underserved population of our community.
- Collaborates with QI on achieving designated QI metrics.
- Monitors and analyzes service-line efficiency and trends. Identify and evaluate minimum patient access targets and outcomes for service line on an ongoing basis.
- Aligns benchmark with metrics for internal financial and operational performance; collaborates with Health Center Managers and Operational Directors.
- Participates in strategic discussions regarding the strategy and progress of service line programs.
- Develops and leads initiatives to achieve organizational program goals and improve quality and operation performance of the overall service line.
- Effectively communicates service line metrics, progress etc. through various means including departmental Quality Assurance meetings.
- Stays informed of internal and external factors that could impact service line.
- Liaise with external stakeholders as needed (i.e. GCHP, Grantors, etc.).
- Participates in committees that evaluate and identify gaps and inefficiencies.
- In alignment with service line strategy evaluates and makes recommendations for changes in workflows and processes that enhance the service line.
- Provides leadership and guidance on the implementation and compliance of regulations and policies to maintain various accreditations.
- Promotes a patient-centered culture and approach in service line. Monitors patient experience metrics.
- Ensures patients have access to technology solutions that impact their care – collaborating with IT as needed.
- Provides excellent customer service to patients, vendors and employees.
- Ensures compliance with regulatory agencies such as Joint Commission, California Department of Public Health (CDPH), Health Resources and Services Administration (HRSA), National Committee for Quality Assurance (NCQA), and Managed Care Plans, among others. Participates in audits from these and other agencies.
- Collaborates and partners with health center managers and department heads to ensure all processes and interdependencies are identified and addressed.
- Regularly reviews service line policies and procedures in collaboration with departmental/clinical director. Collaborates with operations leadership on general operational polices and procedures that impact the service line.
- Establishes and maintains effective working relationships with physicians, patients, employees and community representatives as required.
- Manages and leads projects and programs through all stages – planning, development, implementation and financial implications.
- Evaluates and determines staffing requirements for assigned service line.
- Identifies training needs for service line; collaborates with training dept and site managers.
- Provides public relations representation at community functions and assists in developing and maintaining corporate goals.
- Responsible for fiscal oversight of service line, including assisting with budget development and analysis.
- Evaluates direct profit and loss, revenue generation and expenditure control to optimize the utilization of resources at minimum cost in collaboration with Finance.
- Manages coverage and provider assignments in collaboration with Operations Director (s).
- Acts as a liaison with local funding sources.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
Specific Service Line Responsibilities
Optometry:
- Representation at Optometry Quality Assurance Meetings and other designated meetings specific to service line.
- Frame Inventory Management.
- Sales and ROI analysis/calculation of payer mix & reimbursement.
Mental Health:
- Representation at MH Quality Assurance Meetings and other designated meetings specific to service line.
- Assessment of incentive, reimbursement requirements and opportunities related to CalAims and Value-Based Care.
Dental:
- Representation at Dental Quality Assurance Meetings and other designated meetings specific to service line. Assessment of incentive, reimbursement requirements and opportunities related to CalAims and Value-Based Care.
- Bachelor’s Degree, preferably in Business or Public Administration required. Master’s degree preferred.
- Minimum 5 years of experience in a managerial role with at least two of those years in healthcare management. Experience working in a community health center environment desirable.
- Experience in service line preferred.
- Flexible team player with the ability to work in a changing environment.
- Must be able to set and prioritize goals and objectives; excellent time management and organizational skills.
- Excellent communication skills. Bilingual English/Spanish a plus.
- Ability to work in a fast-paced environment and proactively analyze and resolve problems.
- Must be analytical, strategic and diplomatic.
UM Coordinator (Temporary)
Quality Assurance and Utilization Management
Camarillo
Wage:$19.00 - $28.28
Wage Type:Hourly
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
Under the general supervision of the UM/QI Director, the UM Coordinator is responsible for processing phone, fax, and electronic authorization requests for medical services from physicians and hospitals (providers) in an efficient, accurate and customer-focused manner. This position will also assist healthcare providers in ensuring compliance as established by program guidelines.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Effectively handles authorization requests and inquiry phone calls from providers, balancing excellent customer service with efficiency and established turn-around times. Follows appropriate procedures for checking member eligibility, authorization history, and the status of provider participation within the contracted network. Based on the information provided by the provider and gathered from computer systems, determines the appropriate handling of each request. Utilizing accepted protocol, determines authorization requirements based on the type of service requested, the location of the service, and the provider specifics. Inputs review data into systems with minimal errors. Based on authorization rules and urgency, either approves the authorization request, or sends the nurse for review. Communicates authorization specifics to providers and members either verbally through phone calls or written through fax or mailed letters. Interprets a variety of instructions furnished in written and oral forms. Assists in preparing and submitting projects, reports or assignments as needed to meet department initiatives and/or objectives. Assumes responsibility for professional development of self and assists with training other staff members to contribute to their professional development. Attend meetings as assigned. Meet with staff at various health centers as assigned.
Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
EXPERIENCE AND EDUCATION REQUIREMENTS
- High school diploma or general education degree (GED) required.
- UM or CM certification preferred.
- Medical Assistant Certificate or LVN/RN/LSW preferred.
- Excellent verbal and written communication skills.Bilingual/Spanish preferred.
- Minimum one year related customer service, administrative or related experience required; or an equivalent combination of education, training and experience.Managed care experience preferred.
- Strong analytical and problem solving skills preferred.
- Strong organizational skills and attention to detail.
- Demonstrates excellent interpersonal skills.
Ability to navigate and master proprietary software programs, proficient in MS Office, basic computer and keyboarding skills.
Urgent Care Patient Service Rep
Medical
Simi Valley - East
Wage:$19.00 - $28.28
Wage Type:This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
JOB OBJECTIVE
The Urgent Care Patient Services Representative (PSR) performs administrative duties using specific knowledge of medical terminology, services and procedures provided in a fast paced Urgent Care environment. Interacts with a multi-cultural population of diverse socioeconomic backgrounds, ages and levels of education. Reports to the Health Center Manager and works under the direct supervision of the Lead Patient Services Representative.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The PSR is responsible for performing the following duties:
- Greets patients and assists with accurate registration and completion of intake forms.
- Answers phones and provides information on urgent care services.
- Verifies insurance eligibility; submits insurance authorization requests as required by insurances.
- Determines if patient qualifies for sliding fee program; refers patients to enrollment specialist when necessary.
- Works closely with back office staff to prioritize patients. Helps patients in distress by promptly notifying medical staff.
- Receives and posts payments with correct payer code to patient accounts.
- Collects payment at time of service.
- Processes requests for Release of Records.
- Reviews daily charges and consolidates personal bank at end of shift.
- Updates patient files utilizing Electronic Health Records.
- Scans documents into proper categories in patients’ electronic health record.
- Successfully completes six-month and annual skills and competency checklist.
- Maintains patient confidence and protects operations by keeping patient care information confidential in compliance with HIPAA regulations
- Provides excellent customer service to patients, vendors and employees.
- Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
- Works in a fast-paced environment and proactively analyze and resolve problems.
- Adheres to front desk policies and procedures.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Performs other duties as assigned including participation in all safety programs, which may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- High school diploma or equivalent required.
- Must have one year of clerical and/or customer service experience in a medical, dental, optometry or mental health office. Urgent care experience preferred.
- Proficiency with use of computers and basic programs is required. Previous experience with Electronic Health Records system is desirable.
- Must be bilingual English/Spanish.
- Knowledge of Medi-cal and insurance billing requirements is desirable, including ICD-9/ICD-10 and CPT codes.
- Must communicate professionally and effectively in writing and orally; accurate spelling and grammar are necessary.
- Must have the ability and desire to provide excellent customer service in a fast paced environment.
- Must have knowledge of basic medical terminology.
- Must have the ability to establish effective relationships with patients and fellow staff; be a team player, self-motivated and detail oriented.
- Maintains a neat and professional image.
- Must be available to work a flexible schedule including extended shifts, weekends and/or holidays.
- Must have reliable transportation.
Urgent Care- Licensed Vocational Nurse
Medical
Simi Valley - East
Wage:$25.00 - $41.59
Wage Type:Hourly
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
The Urgent Care Licensed Vocational Nurse (LVN) performs clinical and administrative duties in support of medical clinicians in a fast paced Urgent Care environment providing care for urgent but non-life threatening conditions. Performs skilled tasks and paraprofessional nursing duties requiring specialized training. Interprets clinician’s orders in terms understandable to patients of varied educational and cultural backgrounds. Interacts with a multi-cultural population of diverse socioeconomic backgrounds, ages and levels of education. The LVN reports to the Health Center Manager and works under the direct supervision of the Lead Licensed Vocational Nurse and Medical Clinician when providing patient care.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Licensed Vocational Nurse is responsible for performing the following duties:
- Escorts patients to exam rooms, measures their vital signs and prepares them for medical clinician.
- Triages patients to obtain medical information and assigns acuity level based on the standardized emergency severity index.
- Is responsible for recognizing and interpreting symptoms and reporting condition of patient to the attending physician.
- Administers treatment and medication under medical clinician’s orders, including intravenous medications.
- Assists providers during examinations and procedures, including but not limited to splinting, casting, sutures and skin lesion removals, and minor surgeries, among others.
- Administer routine immunizations, therapeutic, intramuscular and subcutaneous injections and skin tests upon clinician’s orders.
- Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing; including Point of Care testing for Hemoglobin A1C and other Point of Care testing as applicable. Adheres to CLIA standards.
- Instructs patients on proper use of medical equipment and teaches them skills to care for their particular medical needs.
- Establishes IV lines and monitors IV therapy of standard solutions.
- Removes sutures and performs dressing changes
- Collects blood, urine, tissue or other laboratory specimens as requested by medical clinician and prepares them for testing.
- Prepares patients for x-rays.
- Documents patients’ medical history, vital statistics and information such as test results in the electronic health records (EHR) system.
- May assist in keeping inventory of stock medicines and asked to place weekly drug and medical supply orders, under the supervision of the Lead Licensed Vocational Nurse.
- Enters orders in EHR system per medical provider’s instructions.
- May assist in orienting or training new medical personnel or externs, under the supervision of the Lead Licensed Vocational Nurse.
- Cleans and sterilizes instruments and disposes of any contaminated supplies.
- May assist with in-house monthly EHR reports, under the supervision of the Lead Licensed Vocational Nurse.
- May provide supervision of Medical Assistant personnel.
- Coordinates patient flow activities and assists with patient records audit for quality of care system.
- Participates in Quality Improvement as necessary.
- Successfully completes six-month and annual skills and competency checklist.
- Adheres to and follows established nursing policies, procedures and practices.
- Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
- Maintains a neat and professional image.
- Maintains patient confidence and protects operations by keeping patient care information confidential in compliance with HIPAA regulations
- Provides excellent customer service to patients, vendors and employees.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
- High School diploma or equivalent required.
- Must be a graduate of an approved program in vocational nursing practices and techniques from an accredited school of nursing and possess a current Vocational Nurse license issued by the state of California.
- Previous experience in an urgent care or emergency department highly preferred.
- Must have completed phlebotomy coursework and possess IV Therapy and Blood Withdrawal Certification.
- Must be able to administer immunizations and injections.
- Knowledgeable in measures for preventing spread of diseases.
- Ability to use sterilizing equipment and be knowledgeable in methods of handling sterile material and dressings is required.
- Current CPR certification is required.
- Must have knowledge of first aid procedures and have the ability to render such aid in case of emergency.
- Must be able to communicate professionally and effectively in writing and verbally; accurate spelling and grammar.
- Bilingual in English and Spanish is required.
- Proficiency with use of computers and programs is required. Previous experience with Electronic Health Records system is desirable.
- Must have the ability to establish effective relationships with patients and fellow staff; be a team player, self-motivated and detail oriented.
- Must be available to work a flexible schedule including extended shifts, weekends and/or holidays.
- Must have reliable transportation.
X-Ray Technologist (Full - Scope)
X-Ray
Karen R. Burnham
Wage:$25 - $41.59
Wage Type:Hourly
This is an excellent opportunity to work for an organization that truly makes a difference in the community. Clinicas Del Camino Real, Inc. offers a highly competitive salary; excellent benefit package including full medical, dental, vision, life and disability insurance; generous holiday, vacation and sick leave.
JOB OBJECTIVE
Under the general direction and supervision of the Physician, the X-Ray Technologist (XRT) performs radiographic procedures at a technical level not requiring constant supervision. Utilizes independent judgment, ingenuity and initiative in application of prescribed ionizing radiation for radiological diagnosis. Interprets Physician’s orders in terms understandable to patients of varied educational and cultural backgrounds. Interacts with a multi-cultural population of diverse socioeconomic backgrounds and ages. Reports to the Health Center Manager.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The X-Ray Technologist is responsible for performing the following duties:
- Produces radiographs and provides immobilization devices as required.
- Provides protection in accordance with prescribed safety standards.
- Selects and operates equipment as directed.
- Selects proper technical factors on an individual patient basis according to Provider’s request.
- Is responsible for the delegated areas of authority in the performance of routine or specific procedures.
- Practices sterile techniques and prevents cross contamination.
- Assists in performing first aid when necessary.
- Documents patient visits and results in electronic health records system.
- Maintains organization and cleanliness of work area and equipment.
- Secures supplies and equipment.
- May assist in the development of technical factors.
- May assist in the use of a variety of equipment and procedures not routinely utilized.
- Interacts in a professional manner and works collaboratively Clinicas’ staff and patients.
- Provides excellent customer service to patients, vendors and employees.
- May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
- Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.
- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.
Must have a high school diploma or equivalent. Completion of a formal radiological technology training program from an accredited school which meets the requirements of the California Bureau of Radiological Health is required. Must have a valid certificate from the California Bureau of Radiological Health. Current CPR certification is required. Must be a team player, be detailed oriented, self-motivated and work efficiently and independently with minimal supervision. Must have the ability to establish effective relationships with patients and fellow staff. Proficiency with use of computers and programs is required. Must have reliable transportation. Bilingual in English and Spanish is preferred.