Career Listings

Under the supervision of the Chief Financial Officer, the Administrative Assistant will perform a variety of office and administrative functions.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Receives and screens requests of persons wishing appointments with management; schedules and maintains calendar of appointments; screens callers, both in person and by telephone to determine the nature of question; handles routine inquiries independently; types a wide variety of internal/external correspondence, reports, proposals, etc.; attends regularly scheduled monthly meetings, prepares agenda and corresponding minutes; composes/drafts routing correspondence as required; develops and maintains administrative files, assists as requested in the preparation of departmental projects, procedures and the implementation thereof; opens and routes incoming mail and email; delivers and picks up mail on assigned times of the day. May handle projects or coordinate projects and maintain reports for routine reporting; tracks expenses and prepares reports regarding such expenses. Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

High school graduate. Ability to type accurately at the rate of 65 w.p.m. Computer proficient including thorough knowledge of Microsoft Office Suite including Word, Power Point, Excel and Outlook. Ability to draft professional correspondence, excellent spelling, grammar and punctuation. .Bilingual in English and Spanish preferred.

Levels I & II: Two years of increasingly responsible administrative experience.

Levels III & IV: Five years of increasingly responsible administrative experience.

DISTINGUISHING CHARACTERISTICS

This class functions as a key assistant to a member of management handling confidential and sensitive matters of an administrative nature. Successful functioning is dependent upon good rapport and close working relationship with department heads.

PHYSICAL DEMANDS

Work is performed in a professional setting. Working extended hours may be required as needed. Extended periods of sitting and or standing, telephone work and/or computer work, as well as interactions with other staff members. Ability to lift and transport files; less than 20 pounds. The noise level in the work environment is usually moderate.

JOB OBJECTIVE  

The Business Intelligence Developer (Developer) will provide expertise in SQL Server BI Development and work with various data repositories. The developer will be working to develop full stack BI solutions which include implementing of data warehouse, ETL process, data analytics, predictive analysis/trends/patterns, data quality, data governance, interactive visualization, and dynamic reporting.  The Developer is responsible for leading the development of reporting and analytics solutions for Clinicas’ electronic health record (EHR) system by gathering business needs, documenting requirements, identifying appropriate data sources, and developing reports and dashboards. Developers interact with a multi-cultural population of diverse socioeconomic backgrounds, levels of education and ages.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The Business Intelligence Developer is responsible to perform all, but not limited to, the following duties:

• Develops reports, self-service/interactive dashboards, and analytics packages using business intelligence suite of tools such as Tableau, SSAS, SSRS, SSIS, SSDT
• Calculates clinical metrics using healthcare data from various sources
• Extracts, integrates, and processes data to support reporting of provider’s clinical performance, risks, outcomes, and population’s health
• Designs and automates data preparation and reporting programs
• Validates the integrity and accuracy of data
• Participates in project planning, report formats, and statistical methodologies
• Investigates and evaluates alternative solutions to meet business needs
• Develops data models, architects and builds scalable/high availability data warehouse environments
• Supports the EMR, EPM, claim, and finance data warehouse
• Acts as an informed and thought partner with business users to analyze data to find answers to complex problems
• Acts as a liaison with end-users to collaborate on short and long term reporting requirements
• Determines project requirements for reporting activities and prepares project plans
• Translates requirements into repository and design; documents all design specifications
• Assists in defining best practices and implementation standards for the data warehouse and across business intelligence and reporting delivery tools
• Independently and/or collaboratively develops solutions that are high performance
• Provides technical and administrative support of complex, enterprise-wide analytics systems to ensure data integrity and proper system functioning

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES (continued)

• Adheres to and promotes best practices and standards work for all recurring activities
• Mentors less experienced team members and business users on analytics principles and best practices
• Stays current on relevant industry developments—payment reform, regulations, quality measurement programs such as UDS, HEDIS, and Meaningful Use, performance improvement
• Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response tea

Under the general supervision of the Director of Managed Care and Network Operations, the Compliance Claims Auditor works in conjunction with the  Claims Manager to prepare all required documents and reports for Federal, State and Health Plan audits.  The Compliance Claims Auditor is responsible for all preparation, presentation, submission and response to Federal, State and Health Plans regarding all auditing requests.  The Compliance Claims Auditor will work with the Director of Managed Care and Network Operations to prepare and submit, monitor and respond to all Corrective Action Plans (CAP).  The Compliance Claims Auditor will also be responsible for generating Claims Department Monthly, Quarterly, and Annual reports for the Claims Department and for assuring the accuracy and timeliness of those reports.  In addition to these responsibilities, the Claims Compliance Auditor will assist the Claims Manager to assure the system has been updated regarding provider pricing, benefit management, etc. The Claims Compliance Auditor will be responsible for report generation from the IT system relative to all reports necessary for MSO reporting.  Interacts with a multi-cultural population of diverse socioeconomic backgrounds, levels of education and ages.  

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The Compliance Claims Auditor is responsible for performing the following duties:

• Responsible for generating all reports in claims system requested by management to fulfill data analysis.
• Responsible for generating all required reporting from health plans including ODAG and Monthly Timeliness Reports (MTR), and from State or Federal regulatory agencies.
• Works within claims system to define the Plan parameters for use in selecting electronic claims data within the audit criteria. 
• Reviews Audit Reporting, selects and prepares valid audit samples following the standard departmental process.
• Works with Claims Manager to resolve exceptions, reviews supporting documentation and makes final claim error determinations.
• Ensures compliance with audit timelines and delivers high quality service to clients, governmental agencies and/or Health Plans.
• Works with the Director of Managed Care and Network Operations to prepare and submit, monitor and respond to all Corrective Action Plans (CAP).   
• Prepares or assists in preparing audit reports that clearly articulate the audit methodology and content. Prepares work papers that support audit reports.  Keeps audit history and documentation for all audits.
• Provides support-prepping reports such as, but not limited to, quality assurance on system reporting and audit reports, sample selection, etc.
• Prepares responses for all corrective actions as well as identifies areas for potential process improvement to the client and claims manager.
• Interacts in a professional manner and works collaboratively within the department as well as with internal and external customers.
• Participates in team meetings, conference calls, WebEx’s, etc. remotely / locally as necessary.
• Responsible for Claims Data Analysis and Quality Assurance as requested.
• Supports the department with all external audit management and contractual reporting.
• Remains current with all State, Federal and health plan regulatory and ICE requirements for auditing compliance for all payers.
• Perform other duties as assigned including participation in all safety programs that may include assignment to an emergency response team.

The Compliance Officer is responsible for establishing and implementing an effective compliance program to prevent illegal, unethical, or improper conduct.  The Compliance Officer, together with the Corporate Compliance Committee, is authorized to implement all necessary actions to ensure achievement of the objectives of an effective compliance program.

ESSENTIAL FUNCTIONS AND RESPONSIBLITIES

• Develops, initiates, maintains, and revises policies and procedures for the general operation of the Compliance Program and its related activities to prevent illegal, unethical, or improper conduct which includes vulnerability to fraud, abuse and waste.
• Manages day-to-day operation of the Compliance Program including Risk Management and Safety Program. Ensures adoption at all sites. 
• Develops and periodically reviews and updates Standards of Conduct to ensure continuing currency and relevance in providing guidance to management and employees.
• Coordinates Mock Audits, develops audit reports, and coordinates the development of the corrective action plans. 
• Collaborates with other departments as needed to direct compliance issues and patient grievances to appropriate existing channels for investigation and resolution.  
• Serves as a member of the P/QI Committee and reports on compliance issues at each meeting.
• Consults with counsel as needed to resolve difficult legal compliance issues. 
• Responds to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigative procedures. Develops and oversees a system for uniform handling of such violations. 
• Acts as an independent review and evaluation body to ensure that compliance issues/concerns within the organization are being appropriately evaluated, investigated and resolved.    
• Monitors, and as necessary, coordinates compliance activities of other departments to remain abreast of the status of all compliance activities and to identify trends.
• Develops policies and programs that encourage managers and employees to report suspected fraud and other improprieties without fear of retaliation; and, continues the momentum of the compliance program and the accomplishments of its objectives long after the initial years of implementation. 
• Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future. 
• Ensures proper reporting of violations or potential violations to duly authorized enforcement agencies as appropriate and/or required.  Institutes and maintains an effective compliance communication program for the organization, including promoting; (1) heightened awareness of Standards of Conduct, and (2) understanding of new and existing compliance issues and related policies and procedures. 
• Works with the Human Resources Department, its training center and others as appropriate to develop an effective compliance training program. This includes appropriate introductory training for current/new employees as well as ongoing training for all employees and managers ensuring that all employees and management are knowledgeable of, and comply with pertinent third-party healthcare billing Federal and State standards, including OSHA and HIPAA. 
• Monitors the performance of the Compliance Program and related activities on a continuing basis, taking appropriate steps to improve its effectiveness.   
• Stays informed of all state/federal regulations and any changes that are instituted.
• Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

The Director of Finance (Director) is responsible for assisting the CFO with monitoring, planning, budgeting, and reporting for Clinicas del Camino Real, Inc. The Director will work under the general supervision of the Chief Financial Officer. They will interact with Finance and Operations staff to gather data and information as required. The Director will assist in the interpretation and implementation of funding sources accounting guidelines and for developing and maintaining fiscal policies and a system of internal control. Take the lead on all FQHC State and Federal reporting requirements. Serve as liaison with State DHCS audit and investigation personnel as required. Evaluate FQHC payments on a regular basis.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The Director of Finance will be responsible for the following:

-Analyze financial details of past, present, and expected operations to identify development opportunities and areas where improvement may be needed.

-Assist with annual corporate wide budget and HRSA Federal grant application budget.

-Maintain knowledge of organizational policies and procedures, Federal and State policies, and directives and current accounting standards.

-Prepare/review State & Federal reports including: Medicare Cost Report, Rate Setting and Change of Scope reports as needed, Assist with Annual Medi-Cal Reconciliation Report.

- Review annual Federal and State tax returns.

-Attend meetings as required and other duties as required.

-Serve as liaison with day to day staff as necessary.

-Will assist with special projects, reports, data gathering, and analysis.

- Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

Under the supervision of the Director of Health Education and Prevention Programs, the Health Education Manager (HEM) is responsible for the day-to-day operations of Health Education programs.  Participates in program planning, comprehensive health planning and evaluation methodologies.  Establishes and maintains channels of communication for public cooperation and awareness of community health problems; coordinates and trains staff to Health Education Department (HED) priorities and processes, implements Health Education programs from both within CDCR and the Ventura community. Interacts with a multi-cultural population of diverse socioeconomic backgrounds, levels of education and ages.  

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The HEM is responsible for performing the following duties:

• Oversees the day to day processes and procedures of Community Health Workers, Women’s Health Case Manager and Health Educators.
• Maintains a working knowledge of all HED Priority Programs.
• Maintains current knowledge of health education best practices and health promotion theory, and assists in implementing these into the HED protocols and procedures.
• Assists with HED efficacy reports, contract goals and preparation of necessary Departmental outcome reports. 
• Consults and provides in-service education and technical guidance on HED program planning for patient education, including documentation processes, program development, and materials development. Participates in relative workgroups as required.
• Must possess excellent planning and organizational skills
• Possess persuasive management skills and ability to hold employees accountable.
• Helps to maintain and establish effective systems for information retrieval.
• Conducts group presentations and health screenings within the health center and community settings.
• Promotes services via in-person, broadcast & social media as requested.
• Monitors and addresses staff progress via Departmental progress reports.  
• Effectively communicate upward, downward, and laterally and establishes effective working relationships.
• Maintains a work environment which stimulates the growth of individual employees
• Ability and willingness to take initiative and to improve and enhance health promotion programs.
• Enhances and strengthens the coordination and development of patient program by establishing an effective procedure for requesting patient education, utilizing existing community, county, state and federal resources and maintaining an active patient education program schedule in cooperation with staff members.
• Will be required to both capture and provide information that is of a sexual health nature which will involve family planning.
• May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
• Interacts in a professional manner and works collaboratively Clinicas’ staff and patients.
• Provides excellent customer service to patients, vendors and employees.
• Perform other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

The Human Resources Technician (HR Tech) puts into practice knowledge of human resources principles and procedures and state and federal employment law in the day-to-day execution of recruitment, benefit administration, employee relations and personnel record processing and management.

Manages pre-employment process; works with Training Coordinator and managers to schedule new hire orientation and training. Processes new hires and internal transfers, creating employee files in HRIS system.

Processes benefit enrollments and changes. Sends communication regarding health insurance and retirement plans, maintains third party benefit administrator database up-to-date, works with HR Director on annual open enrollment. Administers leaves of absence practicing knowledge of state and federal laws. Responds to disability and unemployment claims.  Coordinates and takes minutes for Insurance and Pension Plan meetings. Processes 403b plan loans and distributions. Processes employee terminations and notifies all relevant parties. Responds to employment verification requests. Creates and processes personnel action forms.   

Other:

Answers questions related to personnel policies and procedures; acts as a liaison for employees and management. Prepares reports, assists with the coordination of employee relations functions. Attends and takes minutes for staff meetings. Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

JOB OBJECTIVE

The Lead Registered Dental Assistant (LRDA) supports and provides assistance to Dentists chair-side. Assists with set-up of equipment, prepares patient for treatment and assists during procedures. Provides first-line supervision for Dental Assistants. The LRDA works under the supervision of the Dentist and reports to the Health Center Manager. Interprets Dentist’s orders in terms understandable to patients of varied educational and cultural backgrounds. Works with a multi-cultural population of diverse socioeconomic backgrounds and ages.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Under the direct supervision of the Dentist, the Lead RDA/RDAEF may perform the following duties:

• Provides direct dental care to patients and performs all duties of a Registered Dental Assistant.
• Documents patient visits utilizing electronic dental records.
• Provides supervision to Dental Assistants and Registered Dental Assistants to ensure patient care and procedures are followed consistently and correctly.
• Works with front desk staff to ensure optimal patient flow in the back office.
• Provides training to Dental Assistant staff.
• Assists Health Center Manager with corrective action, completion of performance evaluations and skills checklists.
• Orders and maintains inventory of dental supplies in lab and dental operatory.
• Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
• Provides excellent customer service to patients, vendors and employees.
• May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
• Perform other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

Under the direction of the Director of Medical Management, the Manager of Case Management is responsible for the daily oversight and management of case managers and care coordinators.   An in-depth understanding of managed care, Medicare, Medicaid regulations, Model of Care and NCQA requirements are necessary. Other duties include but are not limited to: staff hiring and retention, performance management, reviewing or gathering of data to promote performance improvement, health plan reporting, and participation in or facilitation of meetings or projects related to departmental functions. This position works closely with the Director, Chief Medical Officer (CMO) to evaluate and monitor medical appropriateness determinations and care coordination activities. This position will require assisting the Director of Medical Management to develop and implement strategic plans which will have a direct impact on cost containment and improved patient outcomes while also collaborating with the Manager of Utilization Review.

Job Responsibilities/Duties

• Manages inpatient and outpatient case management activities aimed to improve delivery of clinical services needs within CDCR and AHP Systems, as well as government and regulatory requirements. 
• Continuously evaluates data outcomes, identifying alternatives, preventing unnecessary costs and services while ensuring quality care, and patient satisfaction.
• Responsible for performance improvement monitors
• Reviews DOFR and delegation grids for application in work processes

• Ensures compliance with regulatory requirements and application of clinical decision support criteria for utilization activities deemed by Federal, State and other regulatory and accreditation agencies. This includes use of appropriate letters, (i.e. denial letters, NOMNC, DENC letters, etc.)
• Assist and help with gathering information for Market Conduct Annual statement (MCAS), MediCare 5-star rating, Corrective Action Plans, Consumer Assessment of Healthcare Providers and Systems (CAHPS), Health Outcome Surveys (HOS).

• Performs supervisory audits as necessary to ensure compliance with all external and internal CM requirements and ensures the quality of CM provided to members/beneficiaries. 
• Hires, trains, coaches, counsels, and evaluates the performance of direct reports.
• Improves on the effectiveness and efficiency of CM staff, through process improvements activities. 
• Participates in onsite and/or web-based health plan audits as scheduled. 
• Responds to Corrective Action Plan (CAP) as issued by contracted health plans.
• Collaborates with compliance team to ensure audit thresholds are met and compliance issues are identified for prompt resolution.
• Participates in interdepartmental and cross-functional meetings as needed. 
• Other duties as assigned by Director of Medical Management

The Medical Assistant I, II, III (MA) performs clinical and administrative duties in support of medical Providers. Interprets Providers’ orders in terms understandable to patients of varied educational and cultural backgrounds. Interacts with a multi-cultural population of diverse socioeconomic backgrounds and ages. Reports to the Health Center Manager and works under the direct supervision of medical professional staff, Lead Nurse, Lead LVN or Lead Medical Assistant

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The Medical Assistant is responsible for performing the following duties:

• Interviews patients to obtain medical information and measures their vital signs.
• Escorts patients to exam rooms and prepares for the medical provider.
• Documents patients’ medical history, vital statistics and information such as test results in the electronic health records (EHR) system.
• Collects blood, tissue or other laboratory specimens as requested by medical provider and prepares them for testing.
• Prepares and administers medications as directed by medical provider.
• Translates and explains treatment procedures, medications, diets and medical provider’s instructions to patients.
• Performs blood draws, administers immunizations and injections.
• Prepares treatment rooms for patient examinations, keeping the rooms neat, clean and fully stocked.
• Cleans and sterilizes instruments and disposes of any contaminated supplies.
• Changes dressings on wounds.
• Contacts medical facilities or departments to schedule patients’ tests and/or admissions (on as-needed basis).
• Performs general office duties such as answering phones and completing forms when necessary.
• Takes inventory and orders medical, lab and office supplies and equipment.
• Maintains logs for recall purposes.
• Performs routine laboratory tests and performs daily testing controls.
• Operates electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
• Adheres to and follows universal precautions.
• Adheres to and follows established nursing policies, procedures and practices.
• Rotates to other Health Centers as needed.
• Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
• Provides excellent customer service to patients, vendors and employees.
• May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
• Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.
• Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

The Optometry Technician supports and provides assistance to the Optometrist. The OT works under the supervision of the Optometrist and reports to the Health Center Manager. The OT performs pre-testing for patient and assists the Optometrist with examinations. Provides education to patients related to their frames and lens options in terms understandable to patients of varied educational and cultural backgrounds. Works with multi-cultural population of diverse socioeconomic backgrounds and ages. Under the direct supervision of the Optometrist, the OT may perform the following duties: Reviews patient history in Electronic Health Records system and updates medications, family history, personal medical and ocular history, tobacco use, etc. Prepares patient for examination. explains the examination process and administers tests to determine the visual capabilities of the patient. Documents notes during an examination.

Under the supervision of the Chief Medical Officer, the Quality Improvement Manager will be responsible to oversee and direct a quality improvement program.  This will include analyzing data, fulfilling documentation and reporting requirements.  In addition, the QI Manager will develop educational and informational materials, promoting health issues and providing internal and external customer support.  The QI Manager will develop and maintain a system for outcomes measurement and reporting to determine whether the organization is achieving its quality goals.

ESSENTIAL FUNCTIONS AND RESPONSIBLITIES

The QI Manager will oversee and monitor the development and implementation of the quality improvement program, in collaboration with the Chief Medical Officer, Chief Operations Officer, Compliance Officer and other staff.  The QI Manager will:

• Establish performance improvement targets for quality, service, and efficiency.
• Implement systems to ensure that services conform to regulatory requirements, contractual obligations, and Clinicas policy.
• Design and conduct surveys to assess the achievements of Clinicas and provide feedback to the program.
• Work with Operations and Compliance to conduct quality control audits, ensuring that processes and documentation are compliant with required standards and, implement follow up actions.
• Investigate, monitor, document and report on quality of care and service.
• Recommend changes for quality improvement in clinical Policies and Procedures and Protocols based on updated findings and information.
• Assure that improvement activities are documented and reported within the organization to engage staff in continuous quality improvement.
• Assess quality improvement training needs; plans and implements training for support staff
• Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Knowledgeable about the regulations of various payer sources including, but not limited to: Self Pay, Private Insurance, Medi-Cal, Medicare, Medi-Cal & Insurance Managed Care/HMO, Children’s Health and Disability Prevention (CHDP), Healthy Families, Family PACT, and California Children’s Services (CCS). Knowledgeable about the regulations regarding these various payer sources.
• Manages member/patient and provider inquiries regarding referral status, the authorization process and other issues in a courteous and professional manner.
• Data entry of authorization into Electronic Health Records and /or Utilization Review system, ensuring that all referrals are tracked through to a completed visit and a report is received.
• Collaborates with Providers, Health Center Nurses/Medical Assistants, and UM Nurses to obtain additional medical information and notifies UM Nurse of potentially urgent requests.
• Processes all referral requests according to Clinicas’ policies and procedures.
• Verifies member eligibility via insurance carrier and/or Medi-Cal web portal
• Participates in the introduction and implementation of new procedures.
• Makes recommendations regarding changes, improvements, or enhancements to appropriate staff.
• Assists with training and orienting new employees, as assigned.
• Coordinates and assists with obtaining surgery appointments and re-scheduling missed appointments as needed.
• Notifies patients of authorization status, as needed.
• Distributes denial letters to appropriate recipients.
• Attends meetings as assigned.
• Provides excellent customer service to patients, vendors and employees.
• May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
• Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.
• Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

JOB OBJECTIVE

This position will be under the supervision of the Chief Information Officer or their designee.  The Scanning Clerk will be responsible for scanning various documents to convert them into electronic files and will perform other administrative duties.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The Scanning Clerk will scan hard copy records to convert them into electronic files.  This individual will be responsible to file and save the electronic file in the appropriate location and perform quality checks of the newly saved documents.  The Scanning Clerk will perform other duties as assigned. 

Additionally the Ultrasound Technician participates in all safety programs which may include assignment to an emergency response team.

Under the general supervision of the UM/QI Director, the UM Coordinator is responsible for processing phone, fax, and electronic authorization requests for medical services from physicians and hospitals (providers) in an efficient, accurate and customer-focused manner.  This position will also assist healthcare providers in ensuring compliance as established by program guidelines.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Effectively handles authorization requests and inquiry phone calls from providers, balancing excellent customer service with efficiency and established turn-around times.  Follows appropriate procedures for checking member eligibility, authorization history, and the status of provider participation within the contracted network.  Based on the information provided by the provider and gathered from computer systems, determines the appropriate handling of each request.  Utilizing accepted protocol, determines authorization requirements based on the type of service requested, the location of the service, and the provider specifics.  Inputs review data into systems with minimal errors.  Based on authorization rules and urgency, either approves the authorization request, or sends the nurse for review.  Communicates authorization specifics to providers and members either verbally through phone calls or written through fax or mailed letters.  Interprets a variety of instructions furnished in written and oral forms.  Assists in preparing and submitting projects, reports or assignments as needed to meet department initiatives and/or objectives.  Assumes responsibility for professional development of self and assists with training other staff members to contribute to their professional development.  Attend meetings as assigned.  Meet with staff at various health centers as assigned.

Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

JOB OBJECTIVE

The Medical Assistant I, II, III (MA) performs clinical and administrative duties in support of medical Providers. Interprets Providers’ orders in terms understandable to patients of varied educational and cultural backgrounds. Interacts with a multi-cultural population of diverse socioeconomic backgrounds and ages. Reports to the Health Center Manager and works under the direct supervision of medical professional staff, Lead Nurse, Lead LVN or Lead Medical Assistant.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The Medical Assistant is responsible for performing the following duties:

• Interviews patients to obtain medical information and measures their vital signs.
• Escorts patients to exam rooms and prepares for the medical provider.
• Documents patients’ medical history, vital statistics and information such as test results in the electronic health records (EHR) system.
• Collects blood, tissue or other laboratory specimens as requested by medical provider and prepares them for testing.
• Prepares and administers medications as directed by medical provider.
• Translates and explains treatment procedures, medications, diets and medical provider’s instructions to patients.
• Performs blood draws, administers immunizations and injections.
• Prepares treatment rooms for patient examinations, keeping the rooms neat, clean and fully stocked.
• Cleans and sterilizes instruments and disposes of any contaminated supplies.
• Changes dressings on wounds.
• Contacts medical facilities or departments to schedule patients’ tests and/or admissions (on as-needed basis).
• Performs general office duties such as answering phones and completing forms when necessary.
• Takes inventory and orders medical, lab and office supplies and equipment.
• Maintains logs for recall purposes.
• Performs routine laboratory tests and performs daily testing controls.
• Operates electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
• Adheres to and follows universal precautions.
• Adheres to and follows established nursing policies, procedures and practices.
• Rotates to other Health Centers as needed.
• Interacts in a professional manner and works collaboratively with Clinicas’ staff and patients.
• Provides excellent customer service to patients, vendors and employees.
• May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
• Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.
• Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.

JOB OBJECTIVE

Under the general direction and supervision of the Physician, the X-Ray Technician (XRT) performs radiographic procedures at a technical level not requiring constant supervision. Utilizes independent judgment, ingenuity and initiative in application of prescribed ionizing radiation for radiological diagnosis. Interprets Physician’s orders in terms understandable to patients of varied educational and cultural backgrounds. Interacts with a multi-cultural population of diverse socioeconomic backgrounds and ages. Reports to the Health Center Manager.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The X-Ray Technician is responsible for performing the following duties:

• Produces radiographs and provides immobilization devices as required.
• Provides protection in accordance with prescribed safety standards.
• Selects and operates equipment as directed.
• Selects proper technical factors on an individual patient basis according to Provider’s request.
• Is responsible for the delegated areas of authority in the performance of routine or specific procedures.
• Practices sterile techniques and prevents cross contamination.
• Assists in performing first aid when necessary.
• Documents patient visits and results in electronic health records system.
• Maintains organization and cleanliness of work area and equipment.
• Secures supplies and equipment.
• May assist in the development of technical factors.
• May assist in the use of a variety of equipment and procedures not routinely utilized.
• Interacts in a professional manner and works collaboratively Clinicas’ staff and patients.
• Provides excellent customer service to patients, vendors and employees.
• May assist patients with mental illness, substance abuse problems and or/emotional disturbance.
• Due to the nature of the job, may work with or be exposed to information or material of a sexual nature.
• Performs other duties as assigned including participation in all safety programs which may include assignment to an emergency response team.